Temporary Customer Service Assistant

at  REFY BEAUTY

Manchester, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Dec, 2024Not Specified26 Sep, 20241 year(s) or aboveCommunication SkillsNoNo
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Description:

An exciting role has come up for a temporary Customer Service Assistant here at REFY to help support our team during peak season.
We are looking for a driven, positive, problem-solver who thrives when helping customers in a fast-paced environment.

SKILLS, KNOWLEDGE AND EXPERIENCE

  • Customer-focused with strong communication skills
  • Team player with a positive mindset, thriving in a fast-paced environment
  • Solution-oriented problem solver, demonstrates initiative
  • Confident in meeting departmental targets and maintaining performance under pressure.
  • Adaptable to various software platforms with 1+ years of customer service experience.

Responsibilities:

  • Reply to customers on all platforms, consistently providing the highest standard of customer service and upkeeping with our REFY tone of voice
  • Achieve and maintain daily performance targets
  • Report back on any patterns of customer feedback or common issues raised by customer issues to the Customer Service Manager


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Manchester, United Kingdom