Element Recruitment are working with a growing business based in Bridgwater who are looking for Customer Service Executives to join them on a temporary basis with the view of moving to a permanent contract!
As a Customer Service Executive, you will be responsible for providing exceptional service to customers and ensuring their needs are met. You will be joining a fantastic team, with the opportunity to get involved with ad-hoc projects.

Duties:

• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Provide accurate information about products and services
• Upsell additional products or services to customers when appropriate
• Analyse customer needs and recommend the best solutions
• Perform data entry tasks to update customer information in our database
• Maintain a high level of phone etiquette and professionalism at all times

Requirements:

• Customer Service or Contact Centre experience
• Excellent written/verbal communication skills
• An excellent phone manner
• The ability to multitask and working flexibly within a team
• A can-do attitude and want to learn

This role is paying £12.09 per hour and the working hours are: 8.30am – 7pm Monday – Saturday & Sunday 9-5 (Rota basis). This is an office based role with a commission scheme in place!
Job Types: Full-time, Temp to perm
Job Types: Full-time, Permanent, Temp to perm
Contract length: 3 months
Pay: £12.00-£12.09 per hour
Expected hours: 40 per week

Additional pay:

• Commission pay

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In perso

• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Provide accurate information about products and services
• Upsell additional products or services to customers when appropriate
• Analyse customer needs and recommend the best solutions
• Perform data entry tasks to update customer information in our database
• Maintain a high level of phone etiquette and professionalism at all time