ABOUT UMICORE

Reducing harmful vehicle emissions. Giving new life to used metals. Powering the cars of the future. As a global materials and technology group, we apply our specialist knowledge to offer materials and solutions that are essential to everyday life. We aim to be a clear world leader in materials for clean mobility and recycling and have turned our sustainability approach into an even greater competitive advantage. With ambitions like this, imagine what you could do?

WHO WE ARE LOOKING FOR

• College diploma or equivalent in business administration, marketing or similar field combined with previous experience in sales, marketing or customer service
• Excellent verbal and written communication skills in English
• Advanced computer skills (Outlook, MS Office)
• Attention to detail
• Hours of work minimum 20 hours a week in office
• This position is a temporary replacement
• Pay for this position $20 an hour

• Daily support for customers in providing them with current pricing, quotes, entering and processing orders.
• Provide administrative support such as handling incoming inquiries, invoicing, filing, and mail
• Inform customers of new products, services promotions and upcoming events
• Register new customer by opening accounts
• Maintains customer records by updating account information.
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Other duties as assigned