Temporary - Delivery Services Assistant at KANSAS CITY PUBLIC LIBRARY

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

16.93

Posted On

27 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automated Materials Handling, Customer Service, Materials Handling, Microsoft Excel, Communication, Problem Solving, Teamwork, Organization, Attention to Detail, Physical Stamina

Industry

Libraries

Description

Description This is a temporary 2-month (8-pay period) position, continuation will be determined on a month by month basis. Internal candidates will will be returned to any open position that closely aligns with their current role or to the role of Library Substitute following the completion of this temporary assignment. Under general supervision of the Delivery Services Supervisor; pulls items for patron holds, processes returned materials and receives incoming materials using an Automated Materials Handling (AMH) machine, shelves materials, assists in managing Self Service Holds area, assists in managing missing items lists, shelving and shifting projects, and other materials handling projects. This position pays $16.93 per hour. Both positions are open until filled. Schedule 1 (20 hours per week) Monday: 8:30 am - 1:30 pm Tuesday: 8:30 am - 1:30 pm Thursday: 12 pm - 5 pm Friday: 12 pm - 5 pm Schedule 2 (20 hours per week) Monday: 12 pm - 5 pm Tuesday: 12 pm - 5 pm Wednesday: 12 pm - 5 pm Saturday: 12 pm - 5 pm Location Central Library: 14 W 10th St, KCMO, 64105. Job Duties (Essential Functions) Pulls items from POSH list, trips holds, and disseminates items to the appropriate location. Discharges and receives returned and incoming materials. Sorts and accurately shelves materials, while keeping library neat and orderly. Reads shelves for proper order of materials, shifts materials when necessary. Searches for missing & in-transit items, handles SIRSI records accordingly. Ensures holds are taken up to Self Service Holds Shelves in a timely manner. Transfers new books to regular collection, both in SIRSI & physical locations. Interacts with library staff & patrons with respect, honesty, and willingness to serve. Performs other related work and undertakes special projects as assigned. Seeks opportunities to expand knowledge library practices, especially in regards to collection management and customer services. Secondary Functions Maintains general order and appearance of library, straightens shelves in all areas, clears tables. Discards weeded items. Replaces & reproduces barcodes and location labels when needed. Assist with the changing of New Books to circulating when necessary. Moderate to advanced computer skills, including Microsoft Excel. Ability to follow oral and written instructions. Expectations Meet benchmarks 95% of the time. Works assigned hours and time off is approved by supervisor and falls within Library guidelines. Communicates problems and concerns quickly to supervisors. Completes annual departmental goals set by Delivery Services Supervisor. Requirements Physical Requirements / Work Environment Able to move book trucks up to 100 lbs. Able to lift up to 50 lbs. Able to shelve on low and high shelves. Able to perform job requirements in busy, noisy environments, and tight spaces. Benchmarks for Delivery Service Team Assistant As part of the annual evaluation and continuing monitoring of performance, the Delivery Service Team Assistant will be expected to meet the following benchmarks: Individual Benchmarks 95% of returned materials are shelved within 36 hours of return. 95% POSH items are pulled, processed, and in courier bins or on pick up shelves by 11:59 a.m. 95% percent of materials are correctly shelved. Standardized procedures are being followed. All annual goals met. 90% of team meetings are attended. Special projects and/or tasks are completed in timeframe given. Required Education and Experience High School diploma or G.E.D. Ability to speak and understand English is required, additional consideration will be given to individuals that are proficient in any non-English languages used in Jackson County, MO including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili. Work Environment Work is performed at the Central Library. Primary workspace is shared with co-workers in an office environment, other work will be performed in a public spaces and other sites. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employee must be able to perform the essential functions and job requirements of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. How to Apply Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page. The application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application. All online Application for Employment forms must be completely filled out. For technical assistance, call 816.701.3712. Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Note: If selected candidate is a substitute, the substitute will be placed back into the substitute pool following the completion of the temporary job. If a non-substitute is selected, we will make every attempt to place them in an open position that most closely matches their current role. This placement is not guaranteed.

Responsibilities

The Delivery Services Assistant pulls items for patron holds, processes returned materials, and manages the Self Service Holds area. They also assist in shelving materials and handling other materials management projects.