QUALIFICATIONS

• Successful completion of high school diploma
• Successful completion of a Health Records Clerk Certificate, Health Care Office Assistant Certificate, Health Care Office Admin Certificate, Health Information Management Diploma, Medical Office Administration Diploma or an equivalent combination of education, training and experience as determined by the Hospital
• Certified Canadian Health Information Management (CHIM) Professional preferred
• Minimum 1 year of recent and relevant experience if Certified Health Information Management (CHIM) Professional or minimum 3-5 years of relevant experience as determined by the hospital
• Proficient working knowledge of LHSC policies, privacy and legal requirements while adhering to patient confidentiality standards
• Knowledge of the Transcription System to a degree required to support both administration and troubleshooting tasks
• Knowledge of the EHR System and legislated documentation standards to a degree required to identify deficient or incorrectly posted documentation and teach users to enter it correctly, including understanding all the nuances associated with all the different methods of posting notes to the EHR as they all function differently
• Knowledge of scheduling and registration practices required to ensure patient safety and fulfill Ministry reporting obligations for MIS (financial activity) and CIHI coding (abstracted visits)
• Sound critical thinking and
• knowledge of HIM best practices and LHSC policies to independently conduct detailed investigations into both paper and electronic based health records
• Proficiency with computer-based tools and systems such as Microsoft Office Suite, Excel and Cerner
• Proficient problem-solving skills are required to proactively identify teams that will be impacted by changes to a health record and lead coordination between teams where required
• Attention to detail is required to alter electronic health records accurately to improve chart integrity, including merging records and moving records between visits and/or patients and to assess quality of clinical documentation and identify missing or inaccurate information
• Strong communication skills are required to communicate professionally with staff, leaders and professionals throughout the region
• Ability to record comprehensive documentation of auditing procedures, activities and findings
• Maintain detailed knowledge of medical terminology and abbreviations preferred
• Maintain knowledge and understanding of medico-legal aspects of chart completion as required by the Public Hospital’s Act preferred
• Demonstrated practice and commitment to the principles of patient and family centered care
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC’s vision, purpose and values
• Demonstrated ability to attend work on a regular basis
  Has your experience been obtained through alternative pathways? LHSC acknowledges that skills, education and lived experience come in many forms and may have been developed differently from those listed in the job posting. Although LHSC has discretion in determining whether a candidate meets the qualifications and licensing requirements, we welcome applications from those with different experiences who may not meet every requirement listed. Tell us your story and apply today with your resume!

IMMUNIZATION REQUIREMENTS

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC’s Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements LHSC.

WORK PERMIT

Please be advised, if you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee’s accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.

Please refer the Job description for details