Temporary Operations Assistant, Operation Services at Octopus

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Input, Data Verification, Report Preparation, Clerical Support, Administrative Support, Microsoft Word, Microsoft Excel, English Typing, Chinese Typing, Interpersonal Skills, Customer Service, Written English, Written Chinese, Spoken English, Spoken Chinese

Industry

Financial Services

Description

Temporary Operations Assistant, Operations Services (12-month contract) Job Responsibilities: · Performing data input and verification · Processing various types of customer requests relating to Octopus services · Preparing reports for daily reconciliation · Providing general clerical and administrative support · Carrying out works according to predefined operating procedures and service standards · working at locations other than office premises in headquarter for project support when required Requirements: · HKCEE/HKDSE with 5 subjects passed (Grade E/Level 2) including English, Chinese and Mathematics · Minimum 1 year clerical working experience · Familiar with Microsoft Word and Excel · Accurate and fast English and Chinese typing speed not less than 35 wpm · Good interpersonal skills and customer service awareness · Good command of spoken and written English and Chinese · Experience of working at financial institutions would be an advantage We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking "Apply Now" Visit our web site: http://www.octopus.com.hk/ The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department. Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion,sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities. Octopus Holdings Limited Born from Hong Kong's demand for fast, convenient, and reliable payment solutions, Octopus introduced the world's first contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech company has pioneered innovative payment solutions for urban living across four continents. Our Vision To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission Making everyday life easier. Our Values Customer Centricity, Simplicity & Trustworthiness. Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e-commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of Hong Kong’s population, processing around 15 million transactions at more than HK$300 million on average daily. At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here!

Responsibilities

The role involves performing data input, verification, and processing customer requests related to Octopus services. Additionally, the assistant will prepare daily reconciliation reports and provide general administrative support.