Temporary Outreach & Engagement Coordinator (Part-Time; On-Call) at Zero Dropouts LLC

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

33.65

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Outreach, Enrollment Support, Case Management, Youth Development, Education, Community Engagement, Organizational Skills, Data Tools, Empathy, Professionalism, Bilingual Skills

Industry

education

Description

Description Position Overview Zero Dropouts (ZD) is seeking a dynamic, adaptable Temporary Outreach & Engagement Coordinator to strengthen our case management, enrollment, and student engagement processes across programs in Metro Denver. This role focuses on proactive outreach, relationship-based follow-up, and coordination with internal teams to help students move from interest ? enrolled ? actively participating. Key Responsibilities Outreach and Engagement Conduct direct outreach to prospective and enrolled students to support enrollment, re-engagement, and consistent participation. Use real-time outreach work as a testing ground for refining engagement and follow-up strategies. Model relationship-centered outreach practices that balance persistence, care, and clear boundaries. Assist with preparing outreach materials, call lists, and follow-up plans as needed. Enrollment and Case Management Support Help design, refine, and document scalable case management strategies that support outreach, enrollment, and engagement. Help identify gaps, friction points, and inefficiencies in current case management approaches as they relate to outreach and enrollment. Help to develop tools, workflows, and decision-making frameworks that support consistent, effective outreach practices. Leverage case management knowledge to shape outreach approaches, maintain appropriate role boundaries, and ensure students are connected to the right supports at the right time. Coordination and Documentation Collaborate with program staff to identify prioritized outreach needs (new leads, stalled enrollments, low engagement, attendance follow-up, etc.). Maintain accurate documentation of contact attempts, student status, and next steps in ZD systems and tracking tools. Escalate urgent concerns or complex student situations to appropriate staff based on established protocols. Flex Support Across Programs Demonstrate flexibility in responding to prioritized needs across multiple programs and locations. Maintain open, proactive communication with ZD staff to ensure alignment and continuity. Requirements Qualifications Strong communication and interpersonal skills; able to build rapport quickly with diverse learners. Experience in outreach, enrollment support, case management support, youth development, education, or community engagement preferred. Highly organized with strong follow-through; comfortable managing multiple student follow-ups simultaneously. Ability to use data tools/systems for documentation and coordination (e.g., spreadsheets, CRMs, student information systems). Empathy, professionalism, and skill navigating sensitive situations with care and boundaries. Bilingual skills are a plus (not required). Work Schedule & Location Part-time; temporary; on-call based on program needs Metro Denver locations and/or remote outreach (as assigned) Compensation $27.88–$33.65 per hour

Responsibilities

The Temporary Outreach & Engagement Coordinator will conduct outreach to prospective and enrolled students to support their engagement and enrollment. They will also collaborate with internal teams to refine case management strategies and maintain accurate documentation of student interactions.