SKILLS - QUALIFICATIONS:

• Bachelor’s degree required.
• Three (3) - Five (5) years- experience in New York City residential condominium and cooperative property management.
• Must have superior verbal and written communications skills and proven customer service exposure.
• Need to have a high energy type of attitude to deal with the day to day tasks and able to multi-task under pressure and stressful situations.
• Must be extremely organized, consistent, and flexible and adaptable to change.
• Proven leadership and teamwork skills and attributes.
• Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily
• Excellent time management skills to meet deadlines and display efficiency
• Working knowledge of Microsoft office and Windows environment necessary.
• Experience with property management software, AvidXchange, ClickPay is a plus.
• Practices and adheres to FirstService Residential Global Service Standards.
• Conducts business at all times with the highest standards of personal, professional and ethical conduct.
• Performs or assists with any operations as required to maintain workflow and to meet schedules. Notifies supervision of unusual equipment or operating problems and the need for additional material and supplies.
• Ensures all safety precautions are followed while performing the work.
• Follows all policies and Standard Operating Procedures as instructed by Management.
• Performs any range of special projects, tasks and other related duties as assigned

• Responsible for the daily management of a portfolio of condominium/cooperatives properties
• Oversee all aspects of building management and will work in tangent with a senior level manager while acting as a liaison the Board, shareholder-s and the Company.
• Responsible for attending Board of Director meetings by keeping focus on the agenda created.
• Prepare Board meeting minutes in a timely and professional fashion.
• Assist in the submission of board meeting -agenda packages- to Boards as required but at least five days prior to meetings.
• Responsible for handling emergencies and crisis management.
• Supervision and training of building staff members
• Conduct and manage adequate training of new staff members, as well as the ongoing training of existing staff.
• Impose progressive disciplinary action if and when required.
• Responsible for the development and implementation of building staff work schedules.
• Conduct periodic staff performance evaluations. Develop improvement strategies for the performance of building staff members. Work in tandem with Resident Managers/Superintendents
• Actively participate in budget preparation.
• Assist the property accountant in the presentation of the annual budget to the Board of Directors.
• Keep track of property financial variance reports.
• Responsible for overseeing building repairs and apartment alterations in conjunction with the building staff.
• Approve payment of vendor invoices via accounts payable software, AvidXchange.
• Diligently monitor and take appropriate action on delinquent tenant/shareholder owner accounts.
• Ensure that all building permits, licenses, and etc. are compliant with state and local rules and regulations.
• Responsible for taking immediate action to resolve new violations.
• Ensure that old violations of record are resolved on a timely basis.
• Ensure implementation of security and safety safeguards and procedures for portfolio of properties managed.
• Responsible for the communication of mechanical/building deficiencies and issues with building staff and other appropriate parties involved.
• Identify, discuss, plan, and negotiate with vendors to complete all necessary capital improvement projects.
• Responsible for the maintenance requirements of the properties- physical plants, i.e. boiler conversions, HVAC, etc.
• Interface with all internal department personnel (accounting, compliance, closings, etc.).
• Maintain and organize electronic and paper tenant and building files.
• Respond to all communications (phone, email, etc.) in a timely and professional manner.
• Be familiar with critical provisions of client management contracts.
• Promote ancillary services (e.g. construction management, energy, sales and mortgage brokerage, etc.).
• Maintain substantial compliance and follow Property Management Best Practices
• Load tasks onto the resident/building database, FSRconnect, in Task Administration within 48 hours of any board or annual meeting.