Our team is highly skilled, passionate about our community, and we care. Let’s grow together.
Who We Are
In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.
The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.
The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.
Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.
The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.
We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.
Let’s grow together.
What You Will Get To Do
The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials.
By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to and under the direction of the Supervisor of Recreation and Community Programs, the Recreation Program Coordinator will be responsible for:

• developing, organizing, leading and delivering activities, programs and special events related to sports, active living, camps and ice programs;
• responsible for the training, scheduling, guidance and coaching of part-time staff;
• planning and coordination of registered and drop in programs;
• maintaining program details and monitoring of program registration as well as report generation in recreation software system (ACTIVENET);
• monitor program attendance, identifying and following up on trends and patterns;
• assist in the development of new programs, procedures and practices;
• monitoring operation of multiple program locations to ensure the space and equipment are in working order and supplies and resources are available;
• providing customer service support to participants, and facility patrons including activity enrolment, waitlist management and revenue collection;
• develop and maintain professional working relationships with partner organizations;
• assist with resource utilization and budget preparation/projections;
• other duties as may be assigned.

Who You Are
Our Community Services team is looking for an enthusiastic, solutions-oriented team player. You are self-motivated, self-starting and utilize a proactive approach to work. You value partnerships. Your excellent communication and interpersonal skills coupled with your experience enables you to skillfully build, establish and maintain positive working relationships. You demonstrate tact, diplomacy and sound discretion when working with a broad range of partners.
Your excellent prioritization and time management skills enable you to work under pressure to meet deadlines. You bring to the team your strong reasoning, analytical, numerical, research and presentation skills. You solve problems by identifying, gathering and processing relevant information. You demonstrate adeptness in negotiation and approach situations with the goal to improve communication, diffuse tension and resolve problems.
To you, being at work is a mindset and not a location. You can switch seamlessly across modes of work and cultural norms of working in different environments. You know you best, including the tasks you do better when working virtually versus on-site. You believe that the cornerstone of successful working relationships is trust and understand how this positively impacts productivity and performance. You have a high degree of accountability, readily adapt to disruption, like to learn to skills, and explore new ways to connect and collaborate in the digital world.
What You Bring To Our Team

As the successful applicant, you possess

• a post-secondary degree/diploma in Recreation, Child & Youth Worker, or a related discipline;
• current certification in Emergency First Aid & CPR ‘C’ and AED;
• a minimum of two (2) years related experience, preferably in a municipal environment;
• a demonstrated intermediate level knowledge of Microsoft Office Suite (including MS Word, Excel and Outlook);
• an understanding of database applications (preferably CLASS or ACTIVE Net);
• a valid unrestricted Ontario Driver’s License (minimum Class “G”) maintained in good standing with access to a personal vehicle.
• a valid police criminal record check to work with the vulnerable sector

What We Offer You

• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.
• A hybrid work environment and flexible work arrangements where employees are empowered to do their best work in the way that works for them. This is designated as a designated as a Frontline Hybrid role. Frontline Hybrid recognizes that up to 40% of job functions associated with the role can be done virtually, from a remote office. Further details on these programs will be discussed through the selection process.

Salary Range/Hourly rate:
$34.98 - $43.70
Hybrid information:
Frontline Hybrid
Hours:
This position may work flex hours, including days, and afternoons, thirty-five (35) hours per week. Shifts may be scheduled between the hours of 7:00 a.m. and 10:00 p.m., Sunday to Saturday.
Closing Date:
July 14, 2025
Our commitment to Inclusion, Diversity, Equity, and Antiracism
At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.
Equal Employment Opportunity Statement
The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Accommodation
The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.
We thank all applicants and advise that only those selected for further consideration will be contacted.
Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act

• developing, organizing, leading and delivering activities, programs and special events related to sports, active living, camps and ice programs;
• responsible for the training, scheduling, guidance and coaching of part-time staff;
• planning and coordination of registered and drop in programs;
• maintaining program details and monitoring of program registration as well as report generation in recreation software system (ACTIVENET);
• monitor program attendance, identifying and following up on trends and patterns;
• assist in the development of new programs, procedures and practices;
• monitoring operation of multiple program locations to ensure the space and equipment are in working order and supplies and resources are available;
• providing customer service support to participants, and facility patrons including activity enrolment, waitlist management and revenue collection;
• develop and maintain professional working relationships with partner organizations;
• assist with resource utilization and budget preparation/projections;
• other duties as may be assigned