Temporary Salesforce CRM Project Manager and Administrator at Phillips Academy

Andover, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Application Administration, Project Management, Salesforce Marketing Cloud, SQL, SOQL, Nonprofit Fundraising, Salesforce Implementation, Project Management Professional, Salesforce Administrator, Salesforce Marketing Cloud Email Specialist

Industry

Description

Phillips Academy seeks an experienced CRM Project Manager and Administrator for a temporary, two-year assignment to lead the implementation of Salesforce for the Office of Academy Resources (OAR). This position plays a vital role in supporting OAR’s fundraising, relationship-building, and engagement goals by managing a comprehensive CRM transition. This individual will act as the primary liaison between OAR and external consultants/implementation partners—developing processes, driving execution, tracking progress, and conducting post-project evaluations. Collaboration is key, and this role will foster a cooperative, team-based approach among OAR, the Office of Information Technology (OIT), and other key stakeholders. Additional responsibilities include launching a Salesforce Marketing Cloud instance and ensuring that the CRM system supports the Academy’s long-term strategic objectives. After the Go-Live phase, the focus will shift to stabilization, training, and long-term user adoption. This full-time, temporary position is benefits-eligible and is expected to conclude by December 2027. The CRM Project Manager and Administrator will report to the Associate Director of Reporting, Analytics, and Data, and work closely with the OAR Operations Team. Minimum Job Qualifications: * Bachelor's degree * 2-4 years of experience as a Salesforce Application Administrator * 2-4 years of experience managing projects * Experience with Salesforce Marketing Cloud * Experience with SQL/SOQL Preferred Job Qualifications: * Experience in nonprofit fundraising, preferably in an educational environment * Experience as part of a Salesforce implementation project * Experience with Kindsight’s ascend Salesforce solution * PMI-certified Project Management Professional * Certified Salesforce Administrator or Certified Salesforce Marketing Cloud Email Specialist For a full list of responsibilities and qualifications, please refer to the attached job description To be considered for this position a cover letter is required. Phillips Academy is an equal opportunity employer. Phillips Academy is an intentionally diverse and inclusive residential community “committed to creating an equitable and inclusive school in which students from diverse backgrounds, cultures, and experiences—including race, ethnicity, nationality, gender, socioeconomic class, sexual orientation, gender identity, religion, and ability—learn and grow together.” The ideal candidate supports the inclusive and diverse nature of the community. Any offers of employment will be contingent upon successful CORI/SORI, and fingerprinting background checks as well as unrestricted authorization to work in the United States.

Responsibilities

Lead the implementation of Salesforce for the Office of Academy Resources, acting as the primary liaison between OAR and external consultants. Focus on managing the CRM transition, launching Salesforce Marketing Cloud, and ensuring long-term user adoption post-Go-Live.