OVERVIEW

We are seeking a highly organised and proactive Tenancy Administrator to support our property operations team. This role is essential to the smooth running of our lettings and property management processes and will suit someone with exceptional administrative skills, strong attention to detail, and previous experience handling a variety of tasks by phone and email.

SKILLS

• Strong administrative skills with attention to detail.
• Excellent communication abilities, both verbal and written, to effectively liaise with clients.
• Highly organised with the capability to manage multiple tasks simultaneously.
• A proactive approach to problem-solving and negotiation.
  If you are ready to take your career in property to the next level, we encourage you to apply for this exciting opportunity as a Tenancy Manager.
  The office opens on Saturday Mornings from 9.00am till 12.00 noon - you would be expected to work 1 in every 3 Saturdays.
  Job Types: Full-time, Part-time, Permanent
  Pay: £23,000.00-£25,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme

Schedule:

• Monday to Friday

Work Location: In person
Application deadline: 31/07/2025
Expected start date: 20/08/202

• Respond to tenancy-related queries by phone and email, offering clear and timely communication.
• Process and track initial tenancy applications, ensuring all documents and checks are completed.
• Raise and coordinate essential property safety certificates
• Complete check-out inspections and manage all related post-tenancy administration.
• Handle tenant deposit returns and disputes in accordance with deposit protection scheme.
• Conduct routine property inspections, record findings, and update internal databases.
• Produce detailed inventories
• Adapt to handle various ad hoc administrative and property-related tasks as required.