AOVERVIEW

To be based at our Liverpool office.
The Tenancy Manager plays a crucial role in ensuring a smooth letting and management process for our tenant and landlord clients. This position requires a proactive individual who can effectively handle disputes, maintain records, and liaise with tenants and landlords. The ideal candidate will possess strong organisational skills and excellent communication abilities.

EXPERIENCE

• Proven experience in a similar role within property management is essential
• Strong administrative skills with proficiency in data entry
• Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
• Ability to work independently while also being an effective team player.
  Job Type: Full-time
  Pay: From £26,000.00 per year

Experience:

• Property Management: 2 years (required)

Work Location: In person
Reference ID: Tenancy Manage

• Oversee the referencing and move in process effectively
• Qualify tenant enquiries and arrange viewings for properties
• Manage the compliance process
• Maintain accurate records through data entry and administrative tasks
• Communicate with both tenants, contractors and landlords to ensure cohesive management of tenancy issues.
• Arrange maintenance works reported by tenants, liaising with contractors
• Deal with deposit returns and manage disputes if they occur