WHY JOIN OGILVIE CONSTRUCTION?

Ogilvie Construction, part of the family-owned Ogilvie Group founded in 1946 has grown into one of Scotland’s leading privately owned construction companies. With a diverse project portfolio across multiple sectors such as community, education, health, residential, sports and student accommodation, we are a multi-skilled organisation that provides a rewarding and challenging working environment for all employees.
We have an opportunity for an Tenant Liaison Officer to join our team in Aberdeen.

• Reporting to the Site Manager, you will be responsible for:
• Visit tenants prior to work starting to explain the process in detail
• Arrange/identify any special requirements the tenant may need e.g. assistance packages
• Point of contact for tenant enquiries during work
• Handle low level customer complaints
• Assist site manager in communicating any updates regarding ongoing work
• Assist with access issues
• Site visits during ongoing works
• Filling, scanning, uploading and maintaining records of 7-day visits and complaints etc.
• Carry out customer satisfaction surveys post work
• Deliver O & M manuals to tenants
• Remote working and flexibility with tenant’s need’s
• Dropoff and collection of paperwork between the site office and main office