Tenant Services Technician at INSIDE SOURCE INC.

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

30.0

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Experience Improvement, Project Management, Oral Communication, Written Communication, Interpersonal Skills, Organizational Skills, Administrative Skills, Professionalism, Integrity, Judgment, Work Ethics, MS Office Suite, Driving

Industry

Furniture

Description

Insidesource DEI Statement  By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.”  We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Tenant Services Technician is a contributing team member in providing high-quality, cost-effective installation solutions that increase customer satisfaction, as well as create repeat business and overall profitability. The Technician provides timely response to clients’ requests for day-to-day coordination of small to mid-size furniture moves, space reconfigurations and repair/maintenance of client’s furniture and building amenities. Essential Duties and Responsibilities Including but not limited to: * Respond to light general handyman tasks with a same-day turnaround * Transport lab equipment and furniture between campus locations and the warehouse * Support and deploy lab shipments in partnership with cross-functional teams * Conduct routine audits of lab spaces, conference rooms, and other common areas * Complete daily work requests and service tickets in a timely manner * Adhere to all client security protocols and site requirements * Provide escort support as needed to ensure compliance with site policies * Regularly lift and/or move heavy equipment and furniture as part of daily operations Skills, Knowledge, Experience Required * Proven leadership skills and the ability to take on initiatives with minimal oversight. * Proven ability to improve customer experience and build brand loyalty. * Adept in managing multiple projects simultaneously in a fast-paced work environment. * Excellent and effective at oral and written communication. * Ability to see the big picture and integrate into day-to-day tasks and activities. * Fluid interpersonal and collaborative skills to interact effectively with a wide range of personnel and departments. * Strong organizational, administrative skills. * Demonstrate commitment to professionalism, integrity and sound judgement in business transactions to provide the highest level of customer satisfaction. * Must have strong work ethics. * Experience in MS Office Suite (Outlook, Excel, Word, etc.). * Valid driver’s license. Must be able to pass a Motor Vehicle Record check. * Comfortable driving 16’ and 24’ vehicles. Acknowledgement This job description is designed to outline the essential job functions and qualifications of this position. Responsibilities may be added or removed from time to time to match the changing needs of the company.

Responsibilities

The Tenant Services Technician provides timely response to client requests for furniture moves, space reconfigurations, and repair/maintenance of furniture and building amenities. Essential duties include responding to light handyman tasks, transporting lab equipment, supporting lab shipments, conducting routine audits, and completing service tickets.