QUALIFICATIONS:

Education, Training and Experience:
Post secondary training - a diploma in human social service field with six months related experience or an equivalent of education, training and experience is typically required for this position.
Job Skills and Abilities:
1. Excellent interpersonal behavior and communication skills;
2. demonstrated group facilitation ability
3. organization, time and general management skills;
4. written and verbal communication skills
5. ability to work independently
Additional Information:
The TSW may be required to work evenings and weekends depending on the type of activities scheduled.
Ethical Standards
§ encourage and practice honest and open communication with tenants, manager, and community partners;
§ maintain non-judgmental attitude;
§ practice diplomacy;
§ encourage cooperation and teamwork;
§ follow policies and procedures;
§ support the mission, vision and philosophy of the Elizabeth Fry Housing Society
Professionalism
§ attend meetings as directed by manager;
§ always act in the best interest of the Elizabeth Fry Housing Society
§ give accurate feedback to manager;
§ accept and encourage feedback from manager;
§ participate as a cooperative, helpful team member;
§ establish and maintain a professional approach to community agencies, partners, and user groups;
§ maintain a professional manner with all persons met through the Elizabeth Fry Housing Society
§ Participate in additional activities as directed by the manager.
REPORTS TO: Housing Manager
Job Type: Part-time
Pay: $25.95-$29.76 per hour
Expected hours: 15 per week

Language:

• English (preferred)

Work Location: In perso

SCOPE OF RESPONSIBILITIES:

The Tenant Support Worker (TSW) is responsible for providing a range of support services to identified tenants (1) Nexus Place tenants and their children who have left abusive relationships and who are at risk of violence; (2) identified tenants who are requiring life skills supports to remain successful in their tenancies; (3) senior citizen tenants to organize and plan activities that encourage community engagement. The TSW will create programming based on individual and group needs. The TSW will strive to create a safe, non-judgmental atmosphere to encourage and promote tenant health, wellness and opportunities to set and achieve personal goals.