Tennessee Health Link Care Coordinator at ALLIANCE HEALTHCARE SERVICES, INC

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

22.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Care Coordination, Person-Centered Care, Behavioral Health, Client Assessment, Care Plan Development, Progress Monitoring, Communication, Microsoft Office, Organization, Attention To Detail, Multi-tasking, Prioritization, Relationship Building, Crisis Support, Transitional Care, Documentation

Industry

Hospitals and Health Care

Description

Tennessee Health Link Care Coordinator At Alliance Healthcare Services (AHS), it is our mission to promote wellness in the community. Our not-for-profit organization is the largest comprehensive behavioral health provider in Shelby County. We offer outpatient, intensive outpatient, home-based, and community-based programs, including a continuum of crisis services to over 22,000 residents of Shelby County. We’re committed to bringing compassionate and dedicated individuals to help us continue to provide the best services to our community. Summary: The Tennessee Health Link Care Coordinator is responsible for coordinating comprehensive, person-centered care for individuals with behavioral health needs. This role involves working closely with clients, healthcare providers, and community resources to ensure timely access to services, improve health outcomes, and reduce avoidable hospitalizations. The Care Coordinator conducts assessments, develops care plans, monitors progress, and facilitates communication across care teams in alignment with Tennessee Health Link program goals. Education Requirement: Bachelor’s Degree or higher in psychology, social work, counseling or health related field Experience Requirement: 2+ years of working in the medical field; behavioral health preferred Licensure/Certification Requirement: Key Job Responsibilities: • Tennessee Health Link (THL) Care Coordinator – o Adhere to the current guidelines set forth by Tennessee Care for THL; following the six (6) service areas o Coordinates with: medical professionals, clients, families and THL Program Director to provide services. • Initiate, complete, update and monitor a client’s care plan. (Care plans signed by: care coordinator, client/guardian and licensed clinician) o Initial plan completed within thirty (30) days o Review plan every six (6) months; or sooner if needed • Documentation – complete within forty-eight (48) hours of service delivery • Productivity – THL Manual describes full obligation designed from TN Care for the THL Care Coordinator position. A few expectations below: o Case Load – 100-120 unique clients ▪ All clients need to have a minimum of one (1) touch every calendar month o Daily – touch at least eight (8) unique clients; ten (10) services per day o Billable – five (5) of eight (8) daily hours to be billable • Client Support o Health – educate clients promoting mental and physical health o Transitional care – provide high touch support in crisis situations ▪ Example: Hospitalization • Participate in discharge plan • Develop a protocol to assure timely access to follow-up care o Client and family support – identify resources to assist clients and family support • Meetings and in-services – annual trainings mandated for compliance completed on time Knowledge/Skills/Abilities: • Proficient in Microsoft Office: Word, Excel and Outlook • Organized with a strong attention to detail; able to multi-task and prioritize as new work comes in • Establish and maintain positive working relationships with all clients, AHS employees and community you interact with as an AHS employee. Supervision Provided by this Job: None Promoting wellness in the community starts with our employees. At Alliance Healthcare Services, our employees enjoy many perks. Listed below are just some of the great benefits you as an employee may be eligible for with us. Health and Wellness * Medical Insurance Coverage * Dental Insurance Coverage * Vision Insurance Coverage * Flexible Spending Account * Long-Term Disability – Company Paid Financial Wellbeing * Competitive Compensation Packages * Life Insurance – Company Paid * 403b Retirement Plan with Company Funded Matching * Employee Discounts provided through Life Mart * Loan Forgiveness options through Federal programs (Public Service Loan Forgiveness and National Health Service Corps) Career Development and Growth * Opportunities for growth and movement within the organization Work-Life Balance * Paid Time Off – To include PTO for vacations, illness, and personal days * Paid Holidays

Responsibilities

The Tennessee Health Link Care Coordinator is responsible for coordinating comprehensive, person-centered care for individuals with behavioral health needs by working with clients, providers, and community resources to ensure timely access to services and improve health outcomes. Key duties include conducting assessments, developing and monitoring care plans, facilitating communication across care teams, and ensuring adherence to Tennessee Health Link guidelines.