Tennis Administrator at City of High Point

High Point, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

45631.0

Posted On

14 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tennis Programming, Pro Shop Management, Facility Maintenance, Customer Service, Tennis Instruction, Team Supervision, Budget Management, Community Engagement, Event Planning, Communication Skills, Technical Record Keeping, Public Tennis Operations, Clay Court Maintenance, Hard Court Maintenance, Safety Standards Compliance, Scheduling

Industry

Government Administration

Description

Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible. Who We Are: At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. The High Point Parks & Recreation Department enhances quality of life by providing innovative programs, parks and facilities for present and future generations. We offer 41 parks, two golf courses, five recreation centers, an environmental education center, tennis and pickleballs courts, a campground, marinas, playgrounds, ballfields, greenways and natural trails and more. Our vision is to enhance the City by providing recreation programming and community events that promote strong bonds, improve health and wellness and celebrate the City’s history and character. We are committed to providing opportunities for all age and abilities. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1,300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world! Our Core Values: Integrity: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs. Responsibility: A continual process that emphasizes a high level of personal accountability by each member of the organization. Partnership: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships. What We Offer: The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 401K and 457B Retirement Plans PTO earned within first year 12 Paid Holidays per year Tuition Reimbursement Plan Competitive medical, dental, and vision plans effective day one What You'll Do: Salary range starts at $45,631.04 plus the opportunity to make additional income via private lessons, clinics, etc. Performs professional tennis programming, pro shop management, facility and court maintenance, human relations, and business skills tasks. Does related work as required. This position supervises both full-time and part-time tennis staff. Work schedule may include nights, weekends, and holidays. Work is performed under the regular supervision of the Special Facilities Manager. Essential Tasks & Responsibilities: Plans, develops, promotes, supervises, and evaluates the effectiveness of city-wide tennis programs; Enforces all city and tennis facility rules and regulations governing the use of the facility, its equipment, and property; Provides excellent customer service by phone, in person, and by email; Answers questions related to tennis court reservations and facility use policy, procedures, and programming questions; Oversees the maintenance of city-wide, neighborhood hard court tennis facilities; Responsible for the maintenance of Brooks Reitzel Tennis Center facility (Oak Hollow Tennis Center), pro shop, four indoor courts, two outdoor hard courts, and eight outdoor clay courts; Tasks include but are not limited to rolling courts, sweeping lines, raking leaves, scraping composition and moss, and using scrubber on indoor courts; Interviews, recommends hiring, trains, supervises, establishes work schedules and evaluates all tennis program and maintenance personnel; Provides tennis instruction, activities, and programs for all groups and levels of players; Plans and conducts tennis leagues, clinics, and tournaments at city-wide tennis facilities; Utilizes the department's eCommerce platform to schedule league play, tournaments, teaching clinics and special events at city-wide tennis facilities; Approves all tennis instructors, instruction, court reservations, and use at city-wide tennis facilities; Serves as city liaison for various community tennis organizations and groups; Maintains a close relationship with other area tennis professionals; Makes recommendations for annual personnel, operating, and capital budgets for city-wide tennis programs and facilities; Keeps pro shop area in clean and presentable condition and maintains agreed upon hours of operation; Reports all potential hazards and exposures; Performs additional administrative tasks as directed; Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies. Qualifications: Minimum Required Qualifications: Must have thorough knowledge of the rules, etiquette, equipment, and the game of tennis. Must have thorough knowledge of the best practices, methods, and procedures used in public tennis operations. Must have thorough knowledge and experience in clay court and indoor hard court maintenance. Must have the ability to establish and maintain effective working relationships with other City officials, tennis patrons, community interest groups, community tennis associations, and the general public. Must have the computer skills and experience to prepare, maintain, and monitor detailed technical and financial records. Must have the ability to communicate effectively, both orally and written. Must possess and maintain a valid drivers license. Education: Any combination of education and experience equivalent to graduation from college and some experience in the operation and management of tennis facilities. Must have five years minimum experience in the management of tennis facilities and programs. Supervision Must have the ability to supervise the work of others. Must have the ability to supervise pro shop operations and to account for revenues via daily, weekly, and monthly reports. Certification Must possess and maintain USTA Professional, Level 1 Certificate rating. The work location of this job will be 3401 N Centennial St High Point, North Carolina. Our Commitments The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law. The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended. The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable. The City of High Point offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees. Access the following link to view City of High Point Benefits and links to Benefit sites: Benefits Overview The Benefits Handbook provides a summary of benefits for City of High Point Employees.

Responsibilities

The Tennis Administrator plans, develops, promotes, supervises, and evaluates city-wide tennis programs while ensuring compliance with facility rules and regulations. This role also includes overseeing maintenance of tennis facilities and providing excellent customer service.