Terminal Operations Coordinator at AAR Corp.

, , Iraq -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Passenger Processing, Baggage Handling, Cargo Handling, Flight Scheduling, Security Processing, Regulatory Compliance, Record Keeping, Customer Service, Emergency Response, Logistics Arrangement, Ground Support Equipment Safety, FLY-EA-Skyline Software, Security Clearance Maintenance

Industry

Airlines and Aviation

Description

About Us: AAR’s purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company’s mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society. The Worldwide Aviation Support Services (WASS) program, an AAR business, headquartered in Rockledge, FL, provides global, world-class expeditionary and conventional aviation solutions to the US Department of State Air Wing. Role Description: Provide aviation support services to the U.S. Department of State, DoS, and Bureau of Diplomatic Security, DS, under the oversight of the Bureau for International Narcotics and Law Enforcement Affairs Office of Aviation, INLA. The Terminal Operations Coordinator supports passenger processing to ensure the safe and efficient movement of personnel, baggage and cargo in support Embassy Air flights, conducts passenger movement briefings and security processing. Monitors flight schedules, communicating vital information to leadership, monitoring weather conditions, ensuring compliance with aviation regulations, maintaining accurate records, identifying areas for improvement, and providing excellent customer service. Key Responsibility: Responsible for the operational performance and sustainment of passenger terminal operations in support of U.S. Embassy and or Chief of Mission, COM. Perform passenger check-in procedures, manifesting, weight data entry, edit manifests as required, and select appropriate charge codes using FLY-EA-Skyline software. Ensure all passengers, baggage and cargo complete the required security and screening checks during check-in, and that they are cleared prior to manifesting and boarding. Monitor and adjust flight schedules as required by weather, technical issues, or other operational considerations. Develop, implement, and ensure compliance with emergency response procedures. Ensure exceptional customer service and a positive passenger experience. Ensure that the flight adheres to its planned schedule, and when necessary, make the appropriate adjustments and notifications when deviations from the schedule are required. Assist in the resolution of issues that may impact the mission to include scheduling changes, passenger movement, or cargo and baggage restrictions. Maintain timely and effective communication with flight crews, passengers, and management. Assist in arranging transportation, accommodation, and other logistics as required for passengers. Ensure cargo staged and onloaded to aircraft as required. Ensure passenger safety within the airport working area and when in close proximity of aircraft, vehicles, and ground support equipment. Perform physically demanding tasks including lifting heavy baggage, working in various weather conditions, and standing and walking for extended periods. Maintain the required security clearance. Deploy and operate under austere conditions as required. Position requires a U.S. security clearance and a valid passport. Perform other duties as assigned. #LI-HD1 Basic Qualifications: Associate degree or equivalent, military or related experience and or training or equivalent combination of education and experience. Other related operations experience may be considered and or substituted. 5 years of experience in an Air Operations Center, Direct Air Support Center, Base Operations, Command Post or commercial customer service experience in airline booking, scheduling or operational position required. Knowledge of Federal Aviation Regulations. Preferred FAA Flight Dispatcher License. 1 year airport terminal operation with baggage handling experience and or internship with an airline or flight department. Prior military service. Compensation and Benefits: Salaried Position. Rotation Schedule. Competitive salary and bonus package. Comprehensive benefits package including medical, dental, and vision coverage. 401(k) retirement plan with company match. Professional development and career advancement opportunities. AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work. AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Responsibilities

The Coordinator is responsible for the operational performance of passenger terminal operations, including performing check-in procedures, manifesting, data entry using specific software, and ensuring all security checks are completed before boarding. They must also monitor and adjust flight schedules based on operational needs, develop emergency procedures, and ensure excellent customer service for personnel movement.