Terrigal Beach House Operations Manager at IHG Career

Terrigal, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Team Engagement, Service Standards, Revenue Management, Budget Understanding, Labour Management, Coaching, Relationship Building, Compliance, Operational Understanding, High-Volume Hospitality, Communication, Integrity, Judgement, Calm Under Pressure, Developing People

Industry

Hospitality

Description

The Role This is a fully operational position working across days, nights and weekends, with responsibility for both people leadership and commercial outcomes. You will: Be the face of Terrigal Beach House Lead, engage and support a large team of up to 70 team members Set the tone on the floor through visible, values-led leadership Build strong team culture that drives service standards, repeat visitation and revenue Manage labour effectively to support strong flow-through to GOP Understand budgets, wage controls and operational panels Plan ahead for peak periods, events and seasonal trade to protect service and profit Coach leaders to lift capability, accountability and performance Build strong relationships with locals and regular guests Ensure compliance with licensing and venue requirements through consistent leadership This role is about leading people well, so the business performs well. About You You are a leader who: Has experience in large, high-volume hospitality venues Is comfortable working weekends and nights Leads with honesty, integrity and sound judgement Understands the link between people engagement, revenue and GOP Builds trust through consistency and clear communication Is confident managing labour, costs and service delivery at scale Enjoys developing people and creating future leaders Is hands-on, visible and calm under pressure Qualifications & Requirements Current RSA and ARCG (essential) Licensee qualifications (highly regarded, not essential) Strong operational and commercial understanding Experience leading large teams in fast-paced environments Why Join Us? A leadership role where people drive performance A venue with strong local connection and high-volume trade Opportunity to grow within a large hospitality group Real influence over culture, revenue and operational results A fast-paced, social environment where leadership matters If you believe strong people leadership leads to stronger results, we’d love to hear from you.

Responsibilities

The Operations Manager will lead a large team, ensuring high service standards and driving revenue through effective management. This role involves visible leadership and building a strong team culture.