Territory Account Manager (Lodging) at Solenis

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Sales, Customer Service, Communication Skills, Interpersonal Skills, Technical Knowledge, Hygiene Standards, Problem Solving, Presentation Skills, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, English Proficiency, Training, Relationship Building, Service Excellence, Hygiene Audits, Business Development

Industry

Chemical Manufacturing

Description

At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals across healthcare, food & beverage, hospitality, and more. Now part of Solenis, we continue to lead global markets with sustainable, science-driven products. We’re proud to be recognized as a 2025 Best Managed Company for the five-year running—reflecting our dedication to excellence, innovation, and market leadership. More about Diversey: https://www.solenis.com/en/markets/institutional/ We are excited to offer an opportunity for a passionate and service-minded Territory Account Manager (Lodging) to join our team in Bangkok, Thailand. In this role, you’ll play a key part in managing and supporting accounts across hospitality industries. What You’ll Do: As a Territory Account Manager (Lodging), you will be the key contact for our hotel and hospitality customers in the Bangkok area. You’ll ensure Diversey’s hygiene solutions are implemented effectively, deliver excellent customer service, and help our clients achieve world-class hygiene standards. Responsibilities: Manage assigned hotel and hospitality accounts to maintain program quality and service excellence. Provide on-site training to hotel teams on product application, equipment use, and hygiene standards. Monitor product consumption and identify service needs or opportunities for improvement. Support the execution of cleaning, housekeeping, and food safety programs in line with Diversey’s standards. Collaborate with the Technical Customer Service (TCS) team to address operational issues quickly and efficiently. Build and maintain strong relationships with hotel management, housekeeping leaders, and kitchen operations teams. Conduct site visits, hygiene audits, and prepare basic service performance reports. Identify new business opportunities and share customer insights with the sales and sector teams. Participate in customer reviews, internal meetings, and continuous improvement planning. Requirements: Minimum 1–3 years of experience in field sales or customer service, preferably in the retail, FMCG, or hygiene solutions sector. Service-oriented mindset with strong communication and interpersonal skills. Basic technical knowledge of hygiene and cleaning products; understanding of food safety is an advantage. Ability to work independently, prioritize tasks, and solve problems in the field. Good presentation skills and comfort with in-store training. Proficient in Microsoft Excel, Word, and PowerPoint. Basic English proficiency (written and spoken). Willingness to travel regularly within the assigned territory. High level of integrity, responsibility, and commitment to customer satisfaction. Some Benefits of Working with Us: Competitive salary and bonuses Competitive health + wellness benefit plan Continuous professional development with many opportunities for growth Hybrid work arrangement We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. This is a fantastic opportunity to build your career with a company who are experiencing rapid growth. At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team. Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis. Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Responsibilities

As a Territory Account Manager (Lodging), you will manage and support hotel and hospitality accounts, ensuring the effective implementation of hygiene solutions. You will provide training, monitor product consumption, and collaborate with teams to address operational issues.