Territory Manager at Ecolab

Dunedin, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Management, Business Growth, Distributor Partnerships, Relationship Building, Technical Service, Problem-Solving, Equipment Installation, Troubleshooting, Sales Targets, Activity Reporting, CRM Updates, Safety Compliance, Communication, Independent Work, Tool Usage, Travel

Industry

Chemical Manufacturing

Description

Ecolab’s Institutional division partners with aged care facilities, hotels, hospitals and commercial kitchens to deliver safer, cleaner and more efficient environments. We’re seeking a motivated and customer-focused Territory Manager to help grow and support our customers. About the Role As a Territory Manager, you will be the face of Ecolab Institutional, managing a portfolio of customers while identifying new business opportunities through distributor partnerships and direct relationships. This role is perfect for someone who enjoys variety—mixing customer engagement, technical service, problem-solving and commercial growth. You will also undertake basic on-site installation, troubleshooting and maintenance of Ecolab equipment—so comfort with the use of basic hand and power tools is important. Key Responsibilities Customer Management & Growth Manage and grow a defined territory across the Institutional sector Build strong relationships with aged care facilities, hospitality venues and commercial customers Work with distributors to identify and convert new business opportunities Conduct site assessments, recommend solutions and deliver product demonstrations Technical Service & Support Install and maintain small Ecolab dispensing and dosing systems (basic power tools required) Troubleshoot minor equipment issues and escalate complex service needs when required Train customers on safe and effective use of Ecolab products and systems Commercial & Operational Execution Deliver on territory sales targets and new business pipeline Maintain accurate activity reporting, forecasting and CRM updates Ensure all work aligns with Ecolab’s safety, quality and service standards About You You are a proactive, customer-first professional who enjoys balancing account management, hands-on service and commercial growth. You’ll bring: Experience working in or supporting aged care, hospitality, healthcare or related sectors Strong communication and relationship-building skills Problem-solving mindset with the ability to work independently Comfort using basic tools (e.g., drill, screwdriver, wrench) and willingness to learn Valid driver’s licence and ability to travel as required Experience in hygiene, facilities, chemicals or services is valuable but not essential—full training is provided. Why Ecolab? Join a global leader dedicated to making the world cleaner and safer Access world-class training and development pathways Competitive salary + vehicle + tools + bonuses Strong team culture, with ongoing support and career progression Opportunity to make a positive impact in the aged care and institutional sectors Apply Today If you’re passionate about customer service and want to be part of a company that makes a difference every day, we’d love to hear from you. Apply now and start your journey with Ecolab. A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, with an annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work. For more Ecolab news and information, visit www.ecolab.com.

Responsibilities

The Territory Manager will manage and grow a defined territory within the Institutional sector by building strong customer relationships, working with distributors to find new business, and conducting site assessments and product demonstrations. Key duties also include installing, maintaining, and troubleshooting Ecolab equipment, and training customers on product usage.