Job Location: Scotland & Northeast
Ideal Candidate Location: Edinburgh
Who we are?
Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to improve people’s lives by being a leading and value adding player in Life Science. We are high growth company that aims to be the partner of choice for our global healthcare suppliers; deliver on our promises to our customers across hospitals and the wider community; and promote ownership within our employees to be the best at everything they do.
We are a values-based company who recognise and reward employees that embrace our values of passion, innovation, transparency, and simplicity. We are respectful of others and do not accept discrimination in any form. We believe it is our differences that are essential in forming our effective and creative teams and it has made us the sustainable business that we are today.
The long-term success of our sustainable business is based on our teamwork, integrity, and the ability of our people to take ownership of their role. It is our responsibility to provide you with an exciting, innovative environment that is respectful, fulfilling and rewarding.
Want to know more about what to expect from a working life in Healthcare21, then click here.
Job snapshot
The role of the territory manager is to effectively increase sales volume and revenue sales year on year, whilst developing and maintaining strong customer relations and increasing market share. They must build a network of KOLs/advocates in the field and foster strong relationships to grow market share in the UK.
They must proactively seek for opportunities for other Healthcare 21 UK businesses within their territories, passing on these opportunities to the appropriate Territory Manager, ensuring that a strong relationship is formed with all other Healthcare 21 UK Territory Managers in that territory.
Key Responsibilities & Competencies:Not limited to but will include:
Achievement of Company sales, profit margins and product targets for their area.
To have a comprehensive knowledge of products and procedures, including product range, technical specifications, prices, features, benefits, clinical applications, and sales strategies.
Complete QBR objectives as agreed with the Business Manager.
Presentation of products and services to clinicians, theatre managers and nursing staff.
Education of customers (and team members) in the practical features, benefits, handling of product, new technologies and the techniques employed in using the equipment.
Making territory plans to achieve the targets in both sales and promotional activities.
Maintaining and reporting, daily sales activity reports, account records, expenses and other administration as required by the company and your manager.
Maintaining a Business Plan to maximise their territory’s sales opportunities.
Reviewing the territory’s performance with your manager on a regular basis and write any required monthly reports.
Scan for and report on competitors activity on their territory.
Promoting and where required supporting nurse study days, exhibitions and workshops on the territory.
Maintain and continue to develop the necessary skills and product knowledge by on-going self-development in the job function, to augment the training that the company provides and ensure that all company sponsored training is implemented.
Excellent professional appearance and presentation, ensuring that the correct attire is worn for the area of work, i.e. business suit, scrubs, etc.
Excellent communication skills with the ability to adjust communication style to suit the audience and gain buy in.
To communicate regularly with the Business Manager and attend planned conference calls and monthly sales meetings.
To assist with all marketing, research and product launches for when necessary.
Overseas travel for international congresses, product training and supplier meetings is essential, often taking place at weekends
To understand the financial operations, purchasing and funding practices of each client group, i.e. the NHS
Ability to influence, develop and negotiate with all financial representatives e.g. directors, procurement and business unit managers and other stakeholders in order to close a sale effectively and within profit margins/ targets
Effective use of up-to-date product literature and presentations to all relevant and influential stakeholders
The ability to effectively utilise and demonstrate all relevant computer applications, communication tools and sales and HR administrative functions, e.g. Power BI, SAP Concur and HR Locker.
Ensure that you comply with risk-assessed policies and procedures relating to IT Security, Health and Safety.
Key Requirements
Full Driver’s licence
Strong sales history in medical device sales.
Ability to meet frequently with customers and other decision makers
Ability to travel frequently throughout assigned territory
Ability to work effectively and cooperatively with others
Proven experience in managing pressure, deadlines and setbacks efficiently while maintaining commitment despite opposition
Professional skills- Sales and Territory Analysis, Budget Management, Presentation skills
Highly developed interpersonal, networking, negotiating and influencing skills
Excellent written, communication, presentation and organisational skills.
Can cope effectively with pressure and setbacks and maintain commitment in spite of opposition
Ability to solicit orders from present and prospective customers for the assigned products
Ability to produce results, prioritising objectives and scheduling work to make best use of time and resources
Flexible and enthusiastic mindset with strong personal drive
Establish and maintain good working and interpersonal relationships
Making decisions and taking responsibility
Good working knowledge of Microsoft® Office
What are some of the benefits of working at Healthcare 21?
Lunch allowance.
Company vehicle.
HC21 training academy.
Savings & Cycle Schemes.
Remote/Flexible Working.
Salary and bonus structures.
Sustainable business strategy.
Employee Assistance Programme.
Pension, life assurance & income protection.
Long service awards & employee of the month.
Employee events & initiatives all throughout the year.
Enhanced sick pay scheme that increases with service.
Enhanced annual and life leave that increases with service.
We are proud to be an equal opportunity employer. At Healthcare 21 we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
We also know the confidence gap can often get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you

Please refer the Job description for details