Territory Manager, Verge Mobile, a T-Mobile Authorized Retailer - Los Angel at Verge Mobile – a T-Mobile Premium Partner

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Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

70304.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Sales, Coaching, Development, Operational Excellence, Problem-Solving, Adaptability, Customer Focus

Industry

Investment Management

Description

Overview About the Role We are seeking a dynamic and results-driven Territory Manager to lead and inspire a team of 3-5 Retail Store Managers in driving sales, operational excellence, and an exceptional customer experience. This leadership role is responsible for executing company strategies, coaching high-performing teams, and ensuring stores operate at peak efficiency while maintaining compliance with T-Mobile and Verge Mobile standards. If you thrive in a fast-paced, customer-focused environment and have a passion for leadership, team development, and strategic execution, this is your opportunity to make an impact! Responsibilities Leadership & Team Development Recruit, develop, and retain top talent across multiple retail locations, fostering a high-performance culture. Coach and mentor Retail Store Managers on hiring, training, and team development to ensure exceptional customer experiences. Conduct weekly leadership meetings with Retail Store Managers to review performance, discuss business strategies, and plan for upcoming promotions and events. Maintain a culture of accountability by tracking key performance metrics, including sales, operational compliance, team engagement, and customer satisfaction. Identify performance gaps and implement improvement strategies with urgency, escalating critical issues when necessary. Sales & Business Performance Ensure that individual and team sales goals are consistently met or exceeded. Provide on-the-floor coaching during retail hours, including evenings and weekends, to drive consultative sales and enhance the customer experience. Analyze store profitability and identify opportunities for growth across the territory. Strategically implement T-Mobile promotions and initiatives to maximize revenue and meet and exceed sales targets. Operational Excellence & Compliance Ensure all stores maintain compliance with T-Mobile and Verge Mobile operational and audit standards. Monitor and enforce adherence to operational procedures, identifying areas for improvement and implementing corrective actions. Maintain a rolling list of improvement areas, proactively addressing challenges to optimize store efficiency. Additional Responsibilities Perform other duties as assigned to support overall business objectives. What We’re Looking For Core Competencies for Success Strategic Leadership: Ability to guide and develop Retail Store Managers to drive business results. Sales & Business Acumen: Strong understanding of wireless retail sales, customer experience, and revenue-driving strategies. Coaching & Development: Passion for building high-performing teams through effective mentorship and motivation. Operational Excellence: Ability to ensure compliance with company policies and procedures while driving efficiency. Problem-Solving: Quick to identify challenges and implement solutions with urgency. Adaptability: Ability to thrive in a fast-paced, ever-evolving wireless retail environment. Customer Focus: Dedicated to providing an outstanding customer experience at every touchpoint. Work Environment & Physical Requirements Physical Demands: This role requires frequent standing, sitting, talking, listening, and typing. Occasionally, the position may involve climbing, stooping, kneeling, reaching, pushing, pulling, and lifting up to 10 pounds. Work Environment: Noise levels are typically minimal to moderate, with no substantial exposure to adverse environmental conditions. Qualifications Required Education & Experience• High school diploma and 3 years of wireless retail leadership experience• Excellent verbal and written communication skills• Proficiency in Microsoft Office Suite• Strong track record of overall sales and operational performance• Able to work a variation of shifts, able to work any of the seven days of the week (may include evenings, weekends, and holidays) Legally authorized to work in the USA Min USD $70,304.00/Annually

Responsibilities

The Territory Manager is responsible for leading a team of Retail Store Managers to drive sales and ensure operational excellence. This includes coaching teams, analyzing store performance, and implementing strategies to enhance customer experience.