Territory/Rep Assistant (Hourly) at Tremco

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, Administrative Duties, Interpersonal Skills, Computer Skills, Organizational Skills, Communication Skills, Database Management, Social Media Management, Market Research, Warranty Management, Problem Solving, Team Collaboration, Information Gathering, Marketing Efforts, Independent Work

Industry

Construction

Description

GENERAL PURPOSE OF THE JOB: The Territory/Rep Assistant will facilitate the flow of information from the field to the office in all customer service, WTI, OLI, Warranty and Sales operations. This is a part-time position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Interface with customer service to obtain information necessary to ship orders. Interface with WTI GS to obtain information to begin and bill orders. Interface with the Warranty Department to solve problems and get warranties issued. Work with OLI to comb through records looking for more possible work. Follow up on all expired warranties and TremCares to expand regional effort on renewing these services. Work with the sales representative(s) to create territorial marketing efforts. Sales and Market research and investigation on select topics for select sales representatives. Create and maintain a database of jobs, references, photos, etc. Interface with IT to create and maintain a social media presence for Sales Rep. Interface with and help the National Sales Office Manager gather information when requested. Other various projects assigned by the Sales Rep, as requested. EXPERIENCE: Four to seven years related experience and/or training Must have prior experience in sales support performing a variety of administrative duties SKILLS AND ABILITIES: Associate degree or equivalent from two-year college or technical school. Four to ten years’ related experience and/or training in similar role. Strong interpersonal skills. Strong computer skills using MS products. Excellent organizational skills Ability to work independently Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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Responsibilities

The Territory/Rep Assistant will facilitate communication between the field and office regarding customer service, warranty, and sales operations. This role includes interfacing with various departments to gather information and support sales representatives in their efforts.