Test Engineer (Defect Mgmt / Triage) - (AT&T Recent experience is Must) at Syncreon Consulting

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Defect Analysis, Triaging, Troubleshooting, Defect Management, Kibana, ELK, Dynatrace, Splunk, SQL, JIRA, SharePoint, Salesforce, Communication Skills, Documentation, Automation, Application Architecture

Industry

Truck Transportation

Description

Company Description We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies. Job Description NOTE: Prior AT&T experience Must. Job Description: 3+ years experienced in defect Analysis, Triaging and Troubleshoot customer focused issues and exceptions. 3+ years’ experience with Strong Defect management skills to drive the resolution of defects during the testing and involved complete defect life cycle. Prior AT T experience on customer/agent (Digital)applications is must. Work with tools such as Kibana, ELK, Dynatrace, Splunk and other monitoring tools for capturing event data and package the issues for quicker resolutions Proficient on defect reporting tools like TDP, JIRA, SharePoint AOTS SQL query for defect creation, reporting defect management. Ability to work with various ticket management systems such as (but not limited to) iTrack,AOTS, TDP,JIRA, Sharepoint Exposure to Salesforce environment is preferred. Strong understanding of defect life cycle and end to end defect management process Ability to work with multiple application teams for end to end defect resolution Strong communication and presenting skills Experience in documenting software defects, triage meetings, assigning and driving to resolution. Technical expertise to understand the application architecture and end to end data flow of the customer transactions to triage the production defects properly. Understanding of Testing domain with hands on experience. Automation expertise on SQL, Macro for creating dashboards for defect tracking, defect reporting, defect management and to automate various triaging processes. Regards, Mohammed ilyas, PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Test Engineer will analyze defects, triage customer-focused issues, and drive the resolution of defects during the testing process. They will work with various monitoring tools and defect reporting systems to ensure effective defect management.