EDUCATION

• Bachelor’s degree

AREA OF WORK EXPERIENCE

• Project implementation
• Quality assurance or control

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

EXPERIENCE

• 3 years to less than 5 years

• Assign IT projects to systems analysts, programmers and other computer technicians
• Coordinate IT projects, including the design and deployment of new IT systems and services
• Direct and control daily operations
• Evaluate daily operations
• Review operational reports to assess compliance with software and hardware requirements
• Supervise computer analysts, engineers, programmers, technicians and other personnel
• Supervise staff
• Establish and implement policies and procedures for information systems
• Meet with clients to discuss system requirements, specifications, costs and timelines
• Robotic process automation
• Consult with clients after sale to provide ongoing support