Clearance required: Eligible for Secret clearance
(eligibility criteria: minimum 10+ years residing in Canada)
Experienced Quality Manager with over 10 years in quality assurance and testing leadership across digital transformation and complex system implementation projects. Proven expertise in managing end-to-end testing lifecycles, planning with different functional teams, and ensuring smooth transitions from legacy systems to modern platforms with zero business disruption. Demonstrated experience with mission-critical, high-availability or regulated environments.
The Quality Manager will lead the test strategy and execution for a large-scale, mission-critical banking system replacement at the client. This system will fully replace a legacy high-availability platform, and must meet rigorous standards for accuracy, availability, performance, and resiliency.

Key Skills

• Test Strategy for Critical, High-Availability or Regulated Systems
• Functional, Regression, SIT, UAT Test Planning
• Performance Testing
• Business Continuity, Failover and Contingency Scenario Testing
• Joint Testing with Internal and External Partners Test Automation Oversight Data Migration & Validation
• Agile & Waterfall Methodologies
• Defect Management
• Strong Stakeholder & Team Management Skills
• Excellent Communication Skills
• Strong sense of ownership, attention to detail, and ability to work in a fast-paced environmen

YOUR FUTURE DUTIES AND RESPONSIBILITIES

Working with the Test Lead and Test team, the Quality Manager will be responsible for end-to-end quality oversight, including integration with 11 internal and external systems, cross-functional coordination with technical and business teams, and test engagement across IT, operations and partnering teams.

Objectives:

• Define and execute comprehensive testing strategy, working with test lead, test team, and stakeholder groups.
• Ensure full test coverage of key processes and integrations
• Validate successful data migration
• Enable a seamless go-live with minimal defects

Scope of Work:

• Test Planning & Strategy: Develop strategy, test plans, and define quality gates
• Test Design & Execution: Oversee test case creation and supervise system testing, SIT, UAT, regression testing, cutover testing.
• Environment & Data Management: Define and coordinate test environments and test data generation and maintenance
• Partner with business to design and execute a fit-for-purpose UAT approach, covering all business-critical workflows
• Defect Management: Lead triage, reporting, and defect resolution
• Stakeholder Coordination: Act as single point of contact for all test activities and test-related escalations
• Reporting & Sign-Off: Provide regular updates, metrics, and go-live readiness assessment

Key Deliverables:

• Test Strategy & Master Test Plan
• Performance and Stress Test Strategy
• BCP, Failover and Contingency Test Strategy in alignment with Enterprise Risk standards
• Test Plans
• Regular Test Reports
• Implemented Test Methodology
• Defect reports and test summaries, presentations to leadership and partner stakeholder groups, go-live sign-off

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

• 10 years in quality assurance and testing leadership across digital transformation and complex system implementation projects
• Proven expertise in managing end-to-end testing lifecycles, planning with different functional teams, and ensuring smooth transitions from legacy systems to modern platforms with zero business disruption.
• Demonstrated experience with mission-critical, high-availability or regulated environments.
• Test Strategy for Critical, High-Availability or Regulated Systems

Key Skills

• Test Strategy for Critical, High-Availability or Regulated Systems
• Functional, Regression, SIT, UAT Test Planning
• Performance Testing
• Business Continuity, Failover and Contingency Scenario Testing
• Joint Testing with Internal and External Partners Test Automation Oversight Data Migration & Validation
• Agile & Waterfall Methodologies
• Defect Management
• Strong Stakeholder & Team Management Skills
• Excellent Communication Skills
• Strong sense of ownership, attention to detail, and ability to work in a fast-paced environment

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