Test Proctor at FORTIS Colleges and Institutes

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Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Flexibility, Microsoft Office, Basic Computer Skills, Teamwork

Industry

Higher Education

Description

Position Summary: The Test Proctor position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment. Essential Duties and Responsibilities: * Understands and complies with all testing procedures. * Checks in examinees, verifies identification, and explains the exam process. * Monitors examinees while testing. * Maintains a secure testing environment. * Communicates with internal departments to investigate and fix technical issues. * Strictly adheres to company policies using careful judgment. * Other duties as assigned. * Maintains regular and reliable attendance. Skills/Competencies/Qualifications: * Minimum of 1 year customer service experience required. * Strong communication skills are a must. * Must be flexible in work hours and days. * Must be comfortable in a quiet testing environment. * Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook). * Basic computer skills * High school diploma or equivalent. * Demonstrates flexibility and teamwork. Classification: Nonexempt Work Hours: Part-time, with availability to work various shifts including evening and weekend hours. Travel: None Working Environment: Interior/Office Qualifications Essential Duties and Responsibilities: * Understands and complies with all testing procedures. * Checks in examinees, verifies identification, and explains the exam process. * Monitors examinees while testing. * Maintains a secure testing environment. * Communicates with internal departments to investigate and fix technical issues. * Strictly adheres to company policies using careful judgment. * Other duties as assigned. * Maintains regular and reliable attendance. Skills/Competencies/Qualifications: * Minimum of 1 year customer service experience required. * Strong communication skills are a must. * Must be flexible in work hours and days. * Must be comfortable in a quiet testing environment. * Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook). * Basic computer skills * High school diploma or equivalent.

Responsibilities

The Test Proctor is responsible for ensuring a secure exam delivery and providing excellent customer service. This includes checking in examinees, monitoring them during testing, and maintaining a secure testing environment.