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Test Proctor at FORTIS Colleges and Institutes

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Flexibility, Attention to Detail, Technical Issue Resolution, Policy Adherence, Time Management, Teamwork, Computer Skills, Microsoft Office

Industry

Higher Education

Description

Position Summary : The Test Proctor position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment. Essential Duties and Responsibilities: * Understands and complies with all testing procedures. * Checks in examinees, verifies identification, and explains the exam process. * Monitors examinees while testing. * Maintains a secure testing environment. * Communicates with internal departments to investigate and fix technical issues. * Strictly adheres to company policies using careful judgment. * Other duties as assigned. * Maintains regular and reliable attendance. Skills/Competencies/Qualifications: * Minimum of 1 year customer service experience required. * Strong communication skills are a must. * Must be flexible in work hours and days. * Must be comfortable in a quiet testing environment. * Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook). * Basic computer skills * High school diploma or equivalent. * Demonstrates flexibility and teamwork. Classification: Nonexempt Work Hours: Part-time, with availability to work various shifts including evening and weekend hours. Travel: None Working Environment: Interior/Office Qualifications Essential Duties and Responsibilities: * Understands and complies with all testing procedures. * Checks in examinees, verifies identification, and explains the exam process. * Monitors examinees while testing. * Maintains a secure testing environment. * Communicates with internal departments to investigate and fix technical issues. * Strictly adheres to company policies using careful judgment. * Other duties as assigned. * Maintains regular and reliable attendance.

Responsibilities

The Test Proctor is responsible for ensuring a secure exam delivery and providing excellent customer service in a welcoming setting. Key duties include checking in examinees, verifying identification, explaining the exam process, and actively monitoring individuals during testing.