SKILLS & EXPERIENCE:

Required:

• GCSE Maths, English and Science.
• Experience working within a lab or testing environment (academic or work-based).
• Good understanding of GMP and GLP, or medical device testing standards.
• Computer literate, familiar with Microsoft Word and Excel.

Desirable:

• Degree in a Science, Engineering, or related field.
• Experience in pharmaceutical or medical device product testing.
• Familiarity with basic statistics and experimental design.

Key Capabilities:

• Good organizational, interpersonal, and time management skills.
• Enthusiastic, flexible, conscientious and proactive in approach.
• Take a positive approach to own training and development.
• Good decision making and problem-solving skills.
• Strong verbal, written and numerical aptitude skills.
• Strong team player with the ability to work independently.

What we offer:

• Attractive compensation package.
• Company pension scheme (up to 10% employer contribution).
• 25 days holiday per year (plus bank holidays) plus service days after 5 years.
• Company sick pay.
• Employee Assistance Program with 24/7 confidential helpline support for employee and immediate family.
• Life assurance of four times life cover salary.
• Flexible working hours.
• Wellness program.
• Employee recognition program.
• Employee development.
• Free on-site parking.
• Discount and cashback at many retailers.
• Cycle to work scheme.
• Flu vaccinations.
• Employee referral scheme.

Job Type: Full-time

Additional pay:

• Bonus scheme

Benefits:

• Flexitime
• Free parking
• Life insurance
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Education:

• GCSE or equivalent (required)

Work authorisation:

• United Kingdom (required)

Location:

• Loughborough (Leicestershire) (preferred)

Work Location: In perso

ROLE OVERVIEW:

This role sits within the Outsourced Manufacturing Team providing basic technical / non-technical support to Outsourced partners, customers, and internal colleagues. This role will support the testing and documentation associated with changes, Customer requests and equipment installation / validation, ensuring best practices are followed in line with both business and customer timelines. All activities must meet internal and external standards for health, safety, legal, HR, regulatory, and quality compliance.
In this role, you’ll be responsible for understanding the full scope of assigned tasks and ensuring they are completed On Time, In Full, On Budget (OTIFOB). You’ll also communicate any issues or delays to key stakeholders and ensure all data delivered is accurate, compliant, and appropriately reviewed.

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Perform testing of devices using SOPs and protocols.
• Operate equipment following standard operating procedures (SOPs) and troubleshoot basic issues.
• Author documentation such as protocols, reports and change controls and process them through our document management system.
• Become a competent user of company’s document management system.
• Maintain accurate records according to GMP, including daily logs and equipment tracking documentation.
• Support problem resolution by analyzing data and recommending corrective actions.
• Develop a working knowledge of relevant subject matter, including the devices, Outsourced partners and Customers
• Following training performs work independently with minimal supervision
• Escalate complex issues to senior staff or technical leads.