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TEST_Customer Success Manager (m/w/d) at Variosystems Inc
Ursenbach, Bern, Switzerland -
Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success Management, Account Management, Order Operations, SAP, CRM, Ticketing Platforms, KPI Tracking, English Fluency, German Fluency, Organizational Skills, Prioritization, Communication

Industry

Electrical Equipment Manufacturing

Description
Company Description Variosystems is a global EMS company with Swiss roots and over 2,800 employees worldwide. We design, industrialize and manufacture electronic systems for industries where every detail counts – medical, aerospace, industrial. What connects us is the Circuit: a system of knowledge, precision and mutual trust. Job Description Act as day-to-day contact for assigned customers – clear, structured, and solutions-focused Manage orders across the full lifecycle – from quotation to after-sales via SAP and ticketing tools Keep your customers transparently updated with accurate documentation and communication Track and manage KPIs (CM1, CM2, cash flow, forecasts, delivery performance) Spot potential disruptions early – and coordinate efficient solutions with TPM, Planning and CB Plan and oversee customer success initiatives – aligning goals, milestones and deliverables Qualifications Professional Ie in customer service, account management or order operations – ideally in a technical or industrial setting Hands-on knowledge of SAP, CRM and ticketing platforms Clear communicator, structured mindset, and high resilience under pressure Strong organizational skills and the ability to prioritize in fast-paced environments Fluent in English and German (written and spoken) Additional Information A role with ownership and direct impact A structured environment with flat hierarchies and real collaboration Cross-functional teamwork with Planning, Engineering and SCM A company that values long-term commitment and solid relationships
Responsibilities
Act as the primary contact for assigned customers, managing the full order lifecycle from quotation to after-sales. Track KPIs and coordinate with internal teams to resolve disruptions and oversee customer success initiatives.