What You'll Be Doing

• Delivering manual, functional, regression and user acceptance testing (UAT) across software releases

• Creating and executing test cases, analysing results and maintaining traceability to requirements and user stories

• Identifying, documenting and tracking defects through to resolution using Jira, Azure DevOps or similar tools

• Supporting Agile delivery through sprint planning, reviews, release activities and quality assurance processes

• Collaborating with developers, analysts, stakeholders and users to improve software quality and user experience

• Supporting the SOE rollout through user guidance, feedback gathering, enhancement testing and adoption activities

• Contributing to continuous improvement and quality assurance best practice across delivery teams

What You'll Need

Essential

• GCSE Maths and English at Grade 6 or above, or an equivalent qualification

• Experience in software testing, quality assurance or application support

• Experience creating and executing test cases and managing software defects

• Strong analytical and problem-solving skills with excellent attention to detail

• Proficiency in Microsoft Office and Microsoft 365 applications

• Experience working in a fast-paced environment with changing priorities

• The ability to obtain and maintain Security Clearance

Desirable

• ISTQB Foundation Certification or an equivalent software testing qualification

• Experience working in Agile delivery environments and using Jira, Azure DevOps or similar tools

• Knowledge of regression testing, UAT, risk-based testing and test design techniques

• Experience supporting users through software implementation, training or process change

• Understanding of TAFMIS applications, planning processes or JPA

Soft Skills

• Clear communication, with the ability to explain technical information to different audiences

• Strong collaboration, stakeholder management and relationship-building skills

• Resilience and adaptability when priorities or requirements change

• A proactive, organised approach with a focus on continuous improvement

How this aligns to our our Values

Customer First, Always : We prioritise our customers in everything we do and work hard to exceed their expectations through exceptional service.

Fearless Innovation : We welcome bold ideas and adopt the best solutions to improve at pace for our customers and communities.

Achieve Together : We collaborate openly, support one another and take shared accountability for reaching our goals.

Everyone is Valued : We create a welcoming and inclusive environment where everyone feels valued and empowered to succeed.

Join Capita – Where Innovation Meets Opportunity