The Bar Food and Beverage Coordinator
JR-02726

Food & Beverage

Full time

Permanent
Mandarin Oriental, New York

THE BAR FOOD AND BEVERAGE COORDINATOR

Mandarin Oriental New York is looking for a Food and Beverage Coordinator- The Bar to join our Food and Beverage team in our exciting new outlet

IT IS COMPANY POLICY TO COMPLY WITH THE AMERICANS WITH DISABILITIES ACT, INCLUDING BY PROVIDING REASONABLE ACCOMMODATIONS THAT DO NOT CONSTITUTE AN UNDUE HARDSHIP ON THE COMPANY. COLLEAGUES OR CANDIDATES SHOULD DIRECT REQUESTS FOR ACCOMMODATION TO THE DIRECTOR OF PEOPLE AND CULTURE.

We’re Fans. Are you?

• Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
• Support company’s philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
• Follow the posted opening and closing duties.
• Take accurate and complete reservations using reservation system
• Respond to guest emails
• Assist to set and maintain The Bar room environment and material perfectly clean
• Maintain necessary knowledge of menu items to assist guest
• Assist guest and colleagues courteously and efficiently
• Use the guest’s name appropriately and communicate it to restaurant colleagues and managers so that they can use it as well.
• Assist in seating guests.
• Assist Bar colleagues to prepare for service.
• Sell gift certificates for restaurants
• Communicate other necessary information with colleagues (i.e.: Birthdays, Anniversaries, Special requests.)
• Handle reservations and prepayment for special events, holiday brunches, wine dinner, cooking classes, etc.
• Coordinate set menus for small groups and distribute copies of the event form accordingly
• Maintain cleanliness or the menus and print out menus as needed .
• Inform Food and Beverage managers on a daily basis of reservations forecast
• Share information of all upcoming events with relevant hotel teams
• Assist in monitoring all guest needs.
• Log in information about our guest preferences
• Check on a daily basis for our regular guest preferences and record them in our daily list for the service
• Print and post daily DCF
• Work with Marketing team to update social media accounts with bar offerings and events
• Maintain and organize table flowers
• Attend daily pre-shift meetings
• When necessary, assist Food and Beverage Coordinators with service in the MO Lounge
• Prepare summary report at end of shift
• Follow all Forbes and LQE Standards of service at all time