The Business Process Expert (Professional Services)- all genders at Philips

Böblingen, Baden-Württemberg, Germany -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business process management, Process design, Process modeling, Data analysis, Change management, Project management, Lean, Six Sigma, Agile methodologies, Stakeholder management, Communication, Collaboration, IT systems, Service operations, Continuous improvement

Industry

Hospitals and Health Care

Description

Job Title The Business Process Expert (Professional Services)- all genders Job Description Your role In this role, you contribute to shaping scalable and reliable services that support Philips’ healthcare technology solutions. Your work helps ensure high-quality delivery, operational excellence, and continuous improvement across complex, cross‑functional environments—ultimately enabling better care for patients worldwide. You will be responsible for Design and standardize end-to-end Professional Services processes to drive efficiency, quality, and scalability Translate business and customer requirements into fit-for-purpose capabilities across process, data, and systems Ensure alignment between process design and IT solutions through close collaboration with Product Owners and LPO/E Support deployment readiness, including change management, training, and go-live execution Monitor process performance and adoption, driving continuous improvement using data and best practices (e.g., Lean, Six Sigma) Contribute to knowledge sharing and capability building to sustain long-term process excellence and business continuity You’re the right fit if you have Bachelor’s or Master’s degree in Business Administration, Operations, Engineering, or a related field. Business process management, continuous improvement, or project/change management within a service-oriented environment Strong skills in process design and modelling, data analysis, and working with IT systems and integrations Proven stakeholder management, communication, and collaboration skills with a proactive and structured mindset Fluency in English (written and spoken) Experience with Lean, Six Sigma, or Agile methodologies (preferred) Familiarity with global service operations or Professional Services processes (preferred) #LI_EU #LI_CONNECTEDCARE #LI_ONSITE How we work together We believe that we are better together than apart. For our office-based teams, this means working in‑person at least 3 days per week. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Responsibilities

Design and standardize end-to-end professional services processes to drive efficiency, quality, and scalability. Collaborate with cross-functional teams to translate business requirements into effective process and IT solutions.