The Kitchen by Wolfgang Puck Lead Bartender - Full Time at AHC Hospitality

Grand Rapids, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Beverage knowledge, Cocktail knowledge, Inventory management, Recipe development, Customer complaint resolution, Cash drawer management, Team management, Guest service standards, TIPS certified, Health department compliance, Stock rotation, Menu ideation, Staff training, Bartending techniques, Upselling, Urgency

Industry

Hospitality

Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here. This is a full-time position requiring weekend availability. This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more. SUMMARY Coordinate staff working in the bar. Assists management in maintaining inventories and par levels, ordering bar supplies, developing new recipes, solving customer complaints, managing cash drawers, and organizing special occasions such as parties and private dining events. Must have the ability to effectively manage the different personalities of both staff and guests while ensuring a high level of service. Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards. Create a teamwork environment in the restaurant and produce quality service to each guest. Lead the bartending team. ESSENTIAL FUNCTIONS - Posesses full beverage and cocktail knowledge including garnishment, beer, spirits, and wine. - Able to memorize menu items, their builds, and recipe specifications. - Studies and utilizes all standard cocktailing and bar techniques, as well as researches new cocktailing trends and techniques. - Actively works bar shifts including areas such as service well, bar rail, table service, and food running. - Is aware of events in the local area. Is able to make recommendations for our guests. - Generates additional revenue by offering ideas to management and suggestively selling to guests. - Displays a sense of urgency and the ability to resolve any guest concerns or department issues independently. - Strives to exceed guest satisfaction and provides the best possible service by utilizing AHC guest service standards. - Utilizes time well and is productive throughout the entire shift while meeting department standards. - Must be TIPS certified and properly card guests who order alcoholic beverages. - Follow and maintains all Health Department Specifications. - Knows the hotel's recycling policy and where to recycle items for the department. - Follows the AHC safety standards of The Amway Grand Plaza Hotel. - Oversees all bar service area(s) including main bar, patio bar, and private dining mobile bar. - Oversees all bar storage area(s) including liquor cage, walk in cooler, and bar cart. - Ensures the proper flow of service through the bar area(s) by making sure they are well stocked and set up for success. - Maintains restaurant cleanliness and overall deep cleaning of the bar area(s). - Maintains daily set up and/or breakdown of all bar areas, including all bar food, beer, spirits, and wine. - Completes daily cleaning duties and side work tasks. - Keeps work area(s) neat and clean. Can be found picking up trash in public and back of the house areas. - Participates in the nightly ordering of bar food, beer, spirits, and wine. - Oversees and executes the quarterly inventories with the bar staff and management team. - Rotates product first in, first out and records/disposes of expired product properly. - Monitors bar food and beverage waste while reporting to management. - Looks for ways to save money by reducing waste and controlling expenses. - Effectively communicates to all restaurant staff members and those in leadership roles within the department and the hotel. - Shares information with all restaurant staff regarding any monthy drink specials or stock issues during pre-shift meetings. - Works with department management team on beer, wine, and cocktail menu ideation, creation, and engineering. - Leads and trains the staff on new cocktails and other beverages including beer and wine. - Communicates any needs or areas of concern regarding bar area(s) with management team. - Attends department manager meetings. - Performs manager closing duties when needed. REQUIRED SKILLS - Follow our hotel green policies. - Follow AHC and Health Department Specifications. - Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance policy. - Participates in department meetings and communicates freely expressing ideas, opinions or views. - Communicates effectively with management and other staff members. - Displays a positive courteous and polite attitude, works well with others. - Takes pride in their appearance, reports to work in complete uniform, wears proper shoes and socks, and is neatly groomed. EDUCATION AND EXPERIENCE - Must have previous bartending experience in a fine dining or comparable restaurant required. - Experience as a mixologist is a plus. - High school diploma or GED preferred. - Related experience and/or training required. - TIPs certification preferred.

Responsibilities

This role involves coordinating bar staff, assisting management with inventory, ordering supplies, developing new recipes, and resolving customer complaints while ensuring high service levels. The Lead Bartender must also actively work shifts, oversee all bar service and storage areas, and maintain cleanliness and proper setup/breakdown procedures.