The Kitchen by Wolfgang Puck Server Assistant - 2nd Shift at AHC Hospitality

Grand Rapids, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Punctuality, Attention To Detail, Dedication To Teamwork, Fast Paced Environment, Professional Demeanor, Positive Attitude

Industry

Hospitality

Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here. This is a part-time position requiring weekend availability. This position is eligible for discounted downtown parking, free employee meals, DailyPay, hotel and restaurant discounts and more. SUMMARY: This position plays a crucial role in ensuring smooth service and guest satisfaction. They are responsible for supporting servers and bartenders by delivering food to tables and the bar rail promptly as directed by the expeditor, and assisting with general table maintenance and restaurant cleanliness. The work closely with the kitchen line and the front of house staff to ensure timely service while maintaining the cleanliness and orginization of all service areas. A strong attention to detail, the ability to work in a fast paced environment, and excellent teamwork are essential in this role to meet high standards and expectations of our guests. ESSENTIAL FUNCTIONS: - Execute timely and courteous service to guests following strict adherence to Wolfgang Puck policies and procedures - Follow the exact Runner Sequence of Service procedures as outlined by Wolfgang Puck policy at all times - Assure and maintain highest standard of service, sanitation and hospitality - Work in clean, sanitary manner keeping service stations clean during shift and thoroughly cleaned and organized for the next shift - Perform "in-house" janitorial cleaning at close of business or prior to opening as directed by manager (if applicable) - Work closely with store management and other employees to hospitable experience - Be properly dressed in uniform and maintain a clean, professional appearance throughout shift - Set-up/break-down and continual maintenance of line and service stations - Attend pre-shift meeting - Assist servers in keeping area organized; empty trash containers at service stations as needed - Assist servers with food delivery and beverage delivery and refills when necessary - Perform table maintenance support, cleaning and re-setting - Happily assists other employees in their tasks - Perform station opening/closing and sidework duties each shift, and check out with manager - Encourage and praise trainees for good performance - Be patient with trainees questions and different levels of experience - Be aware of posted information from previous pre-shifts and follow through accordingly - Communicate any food that has to be re-made, or thrown out for any reason to the expediter - Communicate any irregularities, 86s or other pertinent information to the manager - Notify the manager of any guest complaint no matter how small it may seem - Notify the manager of any problems with equipment or breakage that would affect the supply of necessary items for service REQUIRED SKILLS: - Punctuality - Attention to detail - Dedication to Teamwork - Ability to work in a fast paced environment - Ability to maintain a professional demeanor, and keep a Positive Attitude - Must be able to follow written or verbal instructions from management while staying flexible EDUCATION & EXPERIENCE: - Must have some restaurant experience - High school diploma or GED; related experience and/or training PHYSICAL REQUIREMENTS: While performing the duties of this job, the associate: - Is regularly required to stand and walk - Is required to use hands and fingers to handle or feel objects - Is required to frequently reach with hands and arms - Is regularly required to talk or hear; taste or smell - Is occasionally required to sit and stoop; kneel, crouch, or crawl - Must occasionally lift and/or move up to 40 pounds - Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

Responsibilities

The Server Assistant is responsible for supporting servers and bartenders by delivering food and maintaining cleanliness in the restaurant. They ensure smooth service and guest satisfaction by working closely with kitchen and front-of-house staff.