At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people.
So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of adventure-loving people, The North Face just may be the place for you.
To learn more about our values and our culture, visit The North Face Careers or www.thenorthface.com.

Let’s break down that day-in-the-life:

• Conduct rigorous testing activities throughout the design and development process to meet the standards set by the brand to drive seamless consumer interaction.
• Monitor the production website to ensure a stable front end and backend experience for our customers.
• Lead cross-functional team in planning, developing, executing, and optimizing testing strategies.
• Ensure the team is trained in testing strategies and new enhancements to bring quality initiatives to life on our website.
• Escalate issues that arise to the responsible teams across the business to facilitate fast and thorough ticket resolution.
• Design and implement streamlined communication processes to engage leadership and business teams on new site enhancements or end-user issues to improve response time and project alignment.
• Support the software development life cycle by developing specifications, processes, and technical design documentations to align with both Platform and Brand requirements.
• Lead in the test case creation, activation, and tracking within JIRA Test Case Management following agile methodologies during both UAT and BAV.
• Actively participate in the execution of testing processes and procedures, ensuring the identification and resolution of bugs and issues in newly developed and updated front- and back-end systems.
• Serve as an ambassador for brand values and culture alongside cross functional teams.