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The Product Documentation & Content Strategist-Remotely at Sarmad

, , Spain -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Documentation, Storytelling, UX Thinking, Content Automation, AI Tools, Analytics, SaaS Products, Content Strategy, Interactive Documentation, Microcopy, Content Intelligence, Taxonomy, Tagging System, Investment-Tech, Creative Thinking, User Behavior

Industry

IT Services and IT Consulting

Description

transforms complex product details into impactful, intelligent narratives. This role blends documentation with storytelling, automation, and UX thinking ensuring every piece of content enhances understanding, trust, and engagement. Beyond writing, the strategist designs scalable systems and creative formats (interactive guides, in-app help, AI-powered content, etc.) to continuously elevate the product experience. Key Responsibilities: Design an intelligent documentation ecosystem using modular, reusable content blocks that can feed into web, app, chatbot, and marketing channels automatically. Create interactive documentation experiences (e.g., clickable process maps, embedded demos, or simulation-based learning). Collaborate with design and product teams to ensure microcopy and UX text drive user behavior, not just explain features. Integrate AI-assisted authoring tools Develop a content intelligence dashboard that measures how documentation impacts onboarding time, feature adoption, and support volume. Create “story frameworks” that explain product vision, workflows, and releases in a human-centered way not just technically. Partner with the marketing and training teams to convert technical documentation into client education and enablement materials. Build an evolving taxonomy and tagging system that supports content discovery and automation for future AI chat or self-service support. Experience in the investment-tech domain is a MUST Strategic storyteller with strong product sense and UX writing experience. Creative thinker who understands content automation, AI tools, and analytics. Experience building scalable documentation systems for SaaS products. Understands how documentation can influence adoption, not just awareness.

Responsibilities

The role involves designing an intelligent documentation ecosystem and creating interactive documentation experiences. It also includes collaborating with design and product teams to enhance user engagement through effective content.