LOCATION DESCRIPTION

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

POSITION OVERVIEW

A new and exciting luxury lodge resort set in the grounds of Chester Zoo is opening August 2025 and we are on the lookout for a Laundry Porter to join the team.
The Reserve is an exciting development of 51 savannah inspired luxury lodges, overlooking a beautiful lake or our giraffe habitat and connecting directly to the stunning Heart of Africa zone of Chester Zoo. From immersive experiences to quiet relaxation, The Reserve is a place to make lasting memories.
The Reserve combines comfort, nature, and outstanding serviceand clean, fresh linen is a key part of that experience.

• Support the flow of linen and towels across The Reserve, from delivery to collection
• Ensure all used linen is correctly sorted, stored, and prepared for laundry
• Organise and stock the housekeeping department with fresh linen and supplies
• Assist with basic laundry duties
• Maintain the cleanliness and order of laundry areas and stockrooms
• Work closely with the housekeeping team to meet daily operational needs