The UPS Store Retail Associate - PM Shift at The UPS Store #6534

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

17.0

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Package Processing, Computer Proficiency, Microsoft Office, Adobe Suites, Communication Skills, Point-of-Sale Operation, Notary Services, Time Management, Organization, Physical Lifting, Problem Solving

Industry

Retail

Description

Location: Westgate The UPS Store Associate is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information. The ideal associate has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Positions are part-time with shift availability in the afternoons (1:30pm-7:30pm) and weekend shifts are required (9:00AM-5:00PM). This role offers opportunities to grow into full‑time and leadership positions while working in a supportive, customer‑focused environment. Compensation: $17.00 / hour based on experience. This application is for consideration at the following location: 6800 Westgate Blvd We look forward to hearing from you! RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Willingness to complete Notary certification and provide notary services to customers. Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Previous retail customer service experience preferred Strong computer skills (Microsoft Office, Adobe Suites, and internet proficiency) Outstanding phone skills and communication skills (verbal, written, spelling, math) Prompt, dependable, and responsible Able to safely lift 40+ pounds Willing and able to work 15-30 hours per week BENEFITS Weekly paychecks Flexible work hours Paid Time Off (PTO) Paid Holidays Formal on‑the‑job training program Opportunities for career growth into full‑time and leadership roles SCHEDULE We have shorter retail hours: 8:00 AM – 7:00 PM (Mon–Fri), 9:00 AM – 5:00 PM (Sat–Sun) Shifts available: afternoons (1:30 PM – 7:30 PM), weekends (9:00 AM – 5:00 PM) We are looking for team members must be available to cover closing, and weekend shifts as needed. Apply Today We’re excited to build a dependable, customer‑focused team at The UPS Store. If you’re ready to grow your career, provide excellent service, and become an expert in our products and solutions, we look forward to hearing from you!

Responsibilities

The associate provides exceptional service to walk-in and telephone customers by processing shipments and operating office equipment. They are responsible for maintaining a clean environment and offering viable shipping solutions to clients.