Theater Operations Staff at Theodore Roosevelt Medora Foundation

Medora, North Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

17.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Guest Service, Flexibility, Adaptability, Inventory Management, Point Of Sale Operation, Safety Training, Customer Relationship Management, Math Skills, Troubleshooting

Industry

Hospitality

Description

Description Our Company: There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.TRMF was established in 1986—but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more. It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family. We are the Theodore Roosevelt Medora Foundation. This Position: The Theater Operations Staff are responsible for executing the day-to-day operational tasks at the Burning Hills Amphitheatre including fulfilling concessions and front of house positions. The staff is also responsible for daily cleaning of the facility and general maintenance of the buildings and grounds. The Theater Operations Staff should be flexible and adaptable in their tasks and assignments during their workday. Duties/Responsibilities: Deep clean and stock all restrooms daily, and touch-up during the musical. Fill front of house positions during Pre-Show, Intermission and Post-Show. Ensure guest safety during times of ingress and egress. Assist with ordering and managing inventory of all Concessions items. Assist in receiving, inventorying and organizing all food and beverage orders. Greet customers and give each guest excellent customer service. Responsible for operating POS (Point of Sale) when covering front of house positions. Ensure concessions stand, parking lots, and audience seating areas are cleaned daily. Participate in workplace safety training sessions. Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings. Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values. Perform other related duties as required. Supervisory Responsibilities: None Requirements Required Skills/Abilities: Excellent verbal communication skills. Reliable, on time, and ready for every shift. Provide outstanding guest service. Willing to work mornings, evenings, holidays, special events as needed. Required Education and Experience: Must give exceptional service to all guests. Must be able to troubleshoot and create solutions if needed. Previous Guest Service Experience preferred. Must be able to operate POS system, or willing to learn. Must possess math skills sufficient to make changes for customers quickly and accurately. Must be fluent in English, bilingual a plus. Work Environment: This position is generally working outside in hot conditions when working the Medora Musical but may be inside buildings when needed. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to talk, hear, hand/eye coordination, stand, walk, have repetitive use of hands and arms, and grasp. Visual acuity to determine accuracy, details and transcribe data, determine neatness and thoroughness of work assigned, and determine safety of workplace surroundings for themselves and guests. Frequently required to push, pull, stoop, bend, lift and carry up to 50 pounds. Must be able to work long hours and available for evenings, weekends, and holidays as required. Our Location: TRMF is located in the heart of the Badlands: Medora, North Dakota.It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind. Why Apply? You have a passion for exploring beautiful places and meeting people from around the world.Competitive wages with great opportunities for overtime workAffordable company provided housing on-siteEmployee meals provided at low cost in employee dining roomExplore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more! Apply online and learn more about our organization: Career Opportunities at Medora Foundation | Join Our Team

Responsibilities

Theater Operations Staff execute daily operational tasks at the Burning Hills Amphitheatre, which involves fulfilling concessions and front-of-house roles, alongside maintaining facility cleanliness and general grounds maintenance. Staff must be flexible in adapting to various assignments throughout their workday, ensuring guest safety and excellent service delivery.