Be courteous, polite and pleasant when dealing with patients/relatives attending the hospital,ensuring that confidentiality is always maintained. Communicate effectively with staff from all professionals and levels to support the smooth running of the Day Treatment Unit and Theatre Department Respond to requests to book patients into post-procedure follow up appointments ensuring that appointments are booked as per the clinical request Complete session scheduling changes on Theatreman as required by the Theatre Administrator. Prepare the relevant clinical documentation prior to admission, escalating gaps as required Ensure that all office support services (filing, scanning and printing) is delivered in a timely manner Input and update data/information into the electronic patient record systems including Theatreman and CareFlow, including updating patient details on admission, and staff allocated to theatre

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