Therapy Care Specialist - Infusion Pharmacy Technician at Soleo Health Inc

Canton, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

28.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IV Compounding, Scheduling Refill Deliveries, Pharmacy Technician, Pharmacist Supervision, Logistics Management, Assessment Data Capture, Patient Care Coordination, Medication Dispense, Insurance Verification, Prior Authorizations, Documentation, Microsoft Excel, Microsoft Word, Microsoft Outlook, Customer Service, Home Infusion

Industry

Hospitals and Health Care

Description

Description Soleo Health is seeking a Therapy Care Specialist - Acute Infusion Pharmacy Technician to support our Canton, MA Specialty Infusion Pharmacy. Join us in Simplifying Complex Care! **Must have experience with IV Compounding and scheduling refill deliveries for our Acute Infusion patients** Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Therapy Care Specialist will work with SoleoRx TCMC model and utilize national and local resources to facilitate high quality care of a patient with specialty pharmacy needs. The Therapy Care Specialist will work under the supervision of a Pharmacist to oversee logistics of a patient’s dispense and prescription maintenance, assessment data capture, and serves as the point person to coordinate patient care across all layers of the patient care continuum while on service with Soleo Health. Responsibilities include: Act as single point of contact for specialty patients and as liaison with Soleo branch personnel to coordinate timely medication dispense and delivery Works under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveries Run daily and weekly pharmacy reports as needed Answer phones and warm transfer call to appropriate location, monitor incoming faxes, and monitor TCMC refill queues Send orders to physicians for signature Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch level Documentation of all patient interaction and care coordination in the designated system of record for clear and consistent communication Complete therapy specific training as required Hours: Full-Time, Monday to Friday, 8:30a - 5:00p, 40 hours per week. Must be able to work fully on-site. Must be able to participate in an Saturday rotation, once every 2 -3 months Must be licensed in the state of Massachusetts as a Pharmacy Technician PTCB or CPhT Certification preferred Preferred experience with scheduling refill deliveries for Acute Infusion Pharmacy patients Must have IV compounding experience Requirements Prior experience in home infusion, compounding and/or specialty pharmacy required High School Diploma or equivalent Registered Pharmacy Technician required Prior customer service/patient services experience Basic to intermediate efficiency with Microsoft Excel, Word and Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo’s Core Values: Improve patients’ lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Therapy Care Specialist, Infusion Pharmacy, Sterile Compounding Pharmacy Technician, Pharmacy Services Representative, Pharmacy Technician, Specialty Pharmacy, Specialty Infusion Pharmacy, Acute Infusion Pharmacy, Registered Pharmacy Technician, Certified Pharmacy Technician, Specialty Infusion Pharmacy Medication Coordinator, Specialty Medication Coordinator, Acute Infusion Pharmacy Coordinator, Acute Medication Coordinator, Refill Coordinator, Home Infusion Pharmacy, Therapy Management, Insurance Verification, Prior Authorization, Intake Coordinator, Billing and authorization support, Hiring Immediately, Now Hiring, Hiring Now, Immediately Hiring, CPR+, Alayacare #INDTECH

Responsibilities

The Therapy Care Specialist acts as the single point of contact for specialty patients, coordinating timely medication dispense and delivery under pharmacist supervision. Responsibilities include capturing assessment data, scheduling deliveries, running reports, handling communications, and pursuing insurance authorizations.