Therapy Care Specialist - Specialty Infusion Pharmacy Technician at Soleo Health Inc

Boise, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pharmacy Technician, Specialty Infusion, Patient Care Coordination, Medication Dispense Logistics, Assessment Data Capture, Insurance Authorization, Refill Management, Pharmacist Supervision, Report Running, Documentation, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook, PTCB/NHA Certification, Idaho Licensure

Industry

Hospitals and Health Care

Description

Description Soleo Health is seeking a Therapy Care Specialist - Specialty Infusion Pharmacy Technician to support our Boise, ID Specialty Infusion Pharmacy. Join us in Simplifying Complex Care! ** Must be able to work in office** Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Therapy Care Specialist will work with SoleoRx TCMC model and utilize national and local resources to facilitate high quality care of a patient with specialty pharmacy needs. The Therapy Care Specialist will work under the supervision of a Pharmacist to oversee logistics of a patient’s dispense and prescription maintenance, assessment data capture, and serves as the point person to coordinate patient care across all layers of the patient care continuum while on service with Soleo Health. Responsibilities include: Act as single point of contact for specialty patients and as liaison with Soleo branch personnel to coordinate timely medication dispense and delivery Works under supervision of specialty pharmacist and/or branch pharmacist to capture assessment data, ascertain patients supply needs, and schedule new and refill medication deliveries Run daily and weekly pharmacy reports as needed Answer phones and warm transfer call to appropriate location, monitor incoming faxes, and monitor TCMC refill queues Send orders to physicians for signature Work with intake/reimbursement staff to maintain active patient insurance coverage and actively pursue authorizations and re-authorizations with the auth/billing staff at the branch level Documentation of all patient interaction and care coordination in the designated system of record for clear and consistent communication Complete therapy specific training as required Schedule: Must be able to work Full-Time, Monday to Friday, 8:30am-5pm, 40 hours per week - In office Must be able to participate in an Saturday rotation, once every 2-3 months Must be licensed in the state of Idaho as a Pharmacy Technician PTCB/NHA Certification Preferred Preferred experience with scheduling refill deliveries for Specialty Infusion Pharmacy patients Requirements Prior Specialty Infusion Pharmacy experience required Must be able to work in office High School Diploma or equivalent Must be Licensed/Registered Pharmacy Technician for the state of Idaho PTCB/NHA Preferred Prior customer service/patient services experience Basic to intermediate efficiency with Microsoft Excel, Word and Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo’s Core Values: Improve patients’ lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Therapy Care Specialist, Infusion Pharmacy, Sterile Compounding Pharmacy Technician, Pharmacy Services Representative, Pharmacy Technician, Specialty Pharmacy, Specialty Infusion Pharmacy, Acute Infusion Pharmacy, Registered Pharmacy Technician, Certified Pharmacy Technician, Specialty Infusion Pharmacy Medication Coordinator, Specialty Medication Coordinator, Acute Infusion Pharmacy Coordinator, Acute Medication Coordinator, Refill Coordinator, Home Infusion Pharmacy, Therapy Management, Insurance Verification, Prior Authorization, Intake Coordinator, Billing and authorization support, Hiring Immediately, Now Hiring, Hiring Now, Immediately Hiring, CPR+, Alayacare

Responsibilities

The Therapy Care Specialist will act as the single point of contact for specialty patients, coordinating medication dispense and delivery logistics under pharmacist supervision. Responsibilities include capturing assessment data, managing supply needs, scheduling deliveries, and pursuing insurance authorizations.