Therapy Coordinator at Tennessee Orthopaedic Alliance, PA

Spring Hill, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Physician Referrals, Scheduling, Benefit Verification, Authorization, Order Management, Charge Submission, Cross Training, Patient Paperwork, DME Submission, Rehab Reports, Customer Service, Electronic Documentation Portal, Microsoft Office, Rehab Billing Guidelines, Co-payments Collection, Insurance Knowledge

Industry

Medical Practices

Description

Description We are excited to announce that our new Spring Hill location is scheduled to open in Spring 2026! We are currently hiring for multiple positions, with training to take place at our Columbia, TN site. Team members will then transition to the new Spring Hill location once it opens. This position is a full time, non-clinical position within Tennessee Orthopaedic Alliance in Spring Hill, TN. Responsibilities Obtain physician referrals for therapy and scheduling the patients at the appropriate facility Assist in getting verification and authorization for therapy benefits and treatments Assist with patient order management and answering the phone Submit charges for rehab services Complete cross training for the therapy front desk (answering the phone, scheduling patients, assisting in patient care as needed, completing rehab reports, assist with account payments and estimates) Completing patient paperwork and submission for DMEs Be efficient and competent in completing the necessary rehab reports Respond and address clinical tasking needs Display appropriate communication with patients (in person and over the phone) and team members to provide quality customer service Display knowledge of electronic documentation portal, Microsoft office, and rehab billing guidelines Requirements Experience collecting co-payments, deductibles, coinsurance, and balances. Knowledge of administrative and clerical procedures. Professional personal presentation and excellent customer service practices Previous experience and knowledge of insurance. Preferred NextGen Software experience. Benefits Competitive pay Comprehensive benefits package including medical, dental, vision, 401k match with employee contribution and discretionary profit-sharing Paid Time Off (which increases with years of service) Paid Holidays TOA is an equal opportunity employer. TOA conducts background checks and drug screens on applicants who accept employment offers. TOA adheres to HIPAA and OSHA safety guidelines.

Responsibilities

This non-clinical role involves obtaining physician referrals, scheduling patients for therapy at the appropriate facility, and assisting with benefit verification and authorization for treatments. Responsibilities also include managing patient orders, submitting charges for rehab services, and completing necessary rehab reports.