Therapy Development Specialist - Pittsburgh at Sight Sciences

Frazer Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Training, Product Integration, Ocular Surface Disease Management, CRM Data Entry, Market Access, Reimbursement Education, Conflict Resolution, Facilitation Skills, Patient Identification, Practice Flow Optimization, Regulatory Compliance, Coaching

Industry

Medical Equipment Manufacturing

Description

PURPOSE OF JOB As a Therapy Development Specialist, you will be responsible for providing clinical and product training to new and existing customers, with the focus of growing usage and sales of Sight Sciences TearCare System. You will also work closely with the Ocular Surface Representative to provide ongoing support to existing TearCare customers. MAJOR DUTIES AND RESPONSIBILITIES * Provide in-office training and product integration, ensuring a positive initial experience with TearCare and subsequent growth of utilization. * Create a comprehensive plan with each practice to optimize practice flow that supports patient identification and treatment with TearCare within a reimbursed environment. * Work closely with Ocular Surface Representative to become trusted partner to TearCare accounts. * Produce consistent touch points with assigned accounts through identified frequency goals. * Understand each customer’s priorities and drivers, as well as their related challenges and opportunities, and implement solutions to meet needs. * Conduct business-level conversations with ECPs and office administrators. * Support patient access through effective education and training with approved reimbursement resources, and effectively partner with market access team to support practice needs. * Accurate and timely customer data entry and forecasting in CRM. * Effectively use TearCare clinical data in interactions with ECPs. * Implement marketing plans, promotions and programs. * Attend conferences and support the commercial team. * Continuously stay up to date on new dry eye technologies and trends. * Maintain regulatory compliance across all commercial partners (Direct Sales Representatives, Independent Sales Representatives, Distributors, etc.) through regular training and coaching. * Support company goals and objectives, policies and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements. * Maintain a professional and credible image with key eyecare providers, consultants, vendors, and co-workers. QUALIFICATIONS * EDUCATION REQUIREMENTS * Bachelor’s degree or equivalent experience required * EXPERIENCE REQUIREMENTS * 3 years of experience in clinical optometric/ophthalmic setting * OTHER QUALIFICATIONS * Education and experience in an eye care practice setting with in-office interventional technologies. Experience with ocular surface disease identification and management with devices preferred. * Experience in training and/or coaching. * Solution-oriented and change agile. * Effective communicator with the ability to resolve conflict and solve problems with win-win outcomes. * Strong communication and facilitation skills. * Knowledge of and experience with market access and reimbursement. PHYSICAL DEMANDS * Stamina: Sales representatives may spend long hours on their feet, visiting multiple healthcare facilities and/or attending trade shows. They should have the stamina to maintain energy levels throughout the day to handle the physical demands associated with the job. * Lifting & Carrying: Medical devices can range in size and weight, and sales representatives may need to transport and demonstrate these devices. The ability to lift and carry equipment, sometimes up to 50 pounds or more, may be required. * Driving: A valid driver’s license and a clean driving record will be required since sales representatives will be required to frequently travel to customer locations. They should be comfortable driving for extended periods of time and navigating various routes. TRAVEL REQUIRMENTS * Travel requirement: 20% to 40% overnight travel (territory dependent) * Face-to-face interaction with customers: 90% NOTE This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, variation in workload, rush jobs, or technological developments). Please note, we do not provide sponsorship at this time.

Responsibilities

Provide clinical and product training to customers to grow the usage and sales of the TearCare System. Collaborate with sales representatives to optimize practice flow and support patient access through reimbursement education.