WHO ARE WE?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

WHAT IS THE OPPORTUNITY?

We are seeking an experienced and proactive Third-Party Risk Manager to play a key role in the ongoing development and embedding of our Outsourcing and Third-party Risk Management Policy. The successful candidate will have strong knowledge of the regulatory landscape, including DORA and will play a pivotal role in supporting risk assessments, governance activities and monitoring of third-party risk, whilst coordinating various stakeholders.
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Responsible for embedding Third-Party Risk Management policies and procedures into the business and support embedding of Operational Resilience (and DORA) policies
• Review and update policy and procedure documents.
• Work in partnership with relevant departments (e.g. IT, Procurement, Business Continuity, Underwriting, Delegated Authority, Claims) to develop and ensure a consistent approach is applied in line with policy.
• Work closely with business owners to ensure completion of due diligence and risk assessment of third-party vendors and partners.
• Work closely with business owners to ensure effective and robust resilience and third-party risk management controls are in place and translate performance measures such as KPIs and SLAs into meaning reporting
• Lead the collation of and assessing of the performance of vendors and challenging performance metrics
• Liaise with Legal team to ensure contract updates have been executed
• Own maintenance of third-party register to meet UK, Ireland and DORA requirements and liaising with stakeholders to remediate any incomplete information
• Work with the business to ensure DORA is appropriately embedded in TPRM arrangements
• Own maintenance of exit plans, including working with business owners to complete and document
• Act as key point of contact for Business Owners seeking support on third-party risk activities
• Stay abreast of current and emerging regulations affecting third-party risk management and operational resilience.
• Work with Operational Resilience Lead to ensure alignment of key activities, such as scenario testing, accuracy of Important Business Service (IBS) mapping and oversight of third parties supporting IBS.
• Develop and deliver and required training to the business
• As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications.
• As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers.
• Support Director of Resilience and Regulatory Support in delivery of overall strategy
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Strong analytical and problem-solving skills
• Report-writing and presentation skills
• Experience in providing training to stakeholders

What is a Must Have?

• Experienced third-party risk professional
• Strong understanding of third-party risk practices, including intra-group outsourcing
• Knowledge of the general insurance market and current regulatory landscape (e.g. Resilience regulations, DORA, CTP regime)
• Strong stakeholder and communication skills
• Ability to work effectively in a fast-paced, dynamic environment

• Responsible for embedding Third-Party Risk Management policies and procedures into the business and support embedding of Operational Resilience (and DORA) policies
• Review and update policy and procedure documents.
• Work in partnership with relevant departments (e.g. IT, Procurement, Business Continuity, Underwriting, Delegated Authority, Claims) to develop and ensure a consistent approach is applied in line with policy.
• Work closely with business owners to ensure completion of due diligence and risk assessment of third-party vendors and partners.
• Work closely with business owners to ensure effective and robust resilience and third-party risk management controls are in place and translate performance measures such as KPIs and SLAs into meaning reporting
• Lead the collation of and assessing of the performance of vendors and challenging performance metrics
• Liaise with Legal team to ensure contract updates have been executed
• Own maintenance of third-party register to meet UK, Ireland and DORA requirements and liaising with stakeholders to remediate any incomplete information
• Work with the business to ensure DORA is appropriately embedded in TPRM arrangements
• Own maintenance of exit plans, including working with business owners to complete and document
• Act as key point of contact for Business Owners seeking support on third-party risk activities
• Stay abreast of current and emerging regulations affecting third-party risk management and operational resilience.
• Work with Operational Resilience Lead to ensure alignment of key activities, such as scenario testing, accuracy of Important Business Service (IBS) mapping and oversight of third parties supporting IBS.
• Develop and deliver and required training to the business
• As an employee you are expected to act in an ethical manner at all times. You will ensure you understand all compliance and regulatory requirements for your role by completing all necessary training and certifications.
• As an employee we expect your actions and outcomes will at all times meet local regulatory and supervisory approaches to ensure fair treatment of our customers.
• Support Director of Resilience and Regulatory Support in delivery of overall strategy
• Perform other duties as assigned