JOB DESCRIPTION:

Want to work at a place where security and stability come first? Want to work alongside staff passionate about Windows, Linux, and more? This security position is responsible for ensuring the collective security for Deeptree’s managed services clients. You’ll be responsible for analyzing alerts, cross-correlating captured evidence with additional information, and remediating any discovered issues. You will be supported in your growth with employer-paid training materials, exams, and lunch-and-learns. Immerse yourself in an environment enthusiastic about technology and service. Grow as Deeptree grows!
Local applicants need only apply.

EXPERIENCE & CERTIFICATIONS:

• CompTIA Security+ Certification, active and current.
• CompTIA CySA+ Certification, active and current.
• Demonstrable knowledge of cybersecurity principles and practices.
• At least 1 – 3 years of experience working in information technology or a managed services team environment.
• Experience with all major operating systems including Linux, basic networking principles, security alerts, and .
• Experience with ticketing systems.
• Familiarity and experience with participating in Capture-the-Flag (CTF) competitions.

SKILLS & KNOWLEDGE:

• Personal credibility and professional integrity.
• Positive attitude towards people and problems.
• Ability to self-start, work independently, and achieve high standards to meet multiple deadlines.
• Proficient communicator, including writing, speaking, editing, proofreading, and computer skills.
• Above-par working capacity, to work on small and large projects with great attention to detail.
• Work effectively with staff in a team-oriented environment with a positive, can-do attitude.
• Adept at developing and maintaining strong relationships with management, staff, vendors, and clients.
• Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
• Excellent problem-solving skills in both mundane and highly sensitive, albeit complex situations.

• Monitor alerts from security instrumentation such as Deeptree’s extended detection and response (XDR) platform and endpoint protection, amongst others.
• Writing queries to either expand coverage or reduce alert fatigue by trimming false positive alerts.
• Perform threat hunting activities, both structured and unstructured to ensure client security.
• Identify threats and perform analysis, investigation, and remediation of all identified threats.
• Maintain protection against phishing and spam attacks, including analysis of potential phishing emails and active blocking of discovered attacks.
• Work with larger managed services team to implement new security instrumentation.
• Perform, on an as needed basis, digital forensics and incident response (DFIR) tasks.
• Provide support to Help Desk with investigating and remediating potential security issues.
• Process security alerts from cloud service and SaaS providers such as Microsoft Office 365 and Google Workspaces.