JOB SUMMARY

Working in MCC BC’s Mission Thrift Shop, located in Mission, BC, and reporting to the Manager, Thrift Shop, the Thrift Shop Assistant Manager is responsible for providing day-to-day leadership and support for the daily operations of the thrift shop. From the warehouse to the retail floor, under the direction of the Manager, Thrift Shop and the Director, Social Enterprise, you are responsible for identifying and implementing activities at your thrift shop to meet its goals, plans and vision.
This role includes general shop leadership alongside and in relief of the Manager, Thrift Shop, employee and volunteer coordination and scheduling, hands-on retailing assistance, back-of-house and inventory supervision and support, shop communications, and workplace safety. You’ll work directly with customers, volunteers, employees, donors and members of the community in a manner that reflects Christian integrity, exemplifying the beliefs, values, and mission of Mennonite Central Committee British Columbia in the workplace.

QUALIFICATIONS

All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

• Be positive, adaptable, honest, communicate well, work hard and be willing to learn

EDUCATION, EXPERIENCE, & ACCREDITATIONS

• Three years of relevant Thrift and/or retail experience
• Post-secondary studies in business management, or 1+ year experience in a supervisory, volunteer coordination or management role preferred
• Knowledge of the second-hand merchandise market & basic ability to assess quality of clothing, housewares, and furniture is an asset
• Current First Aid Training Certification (may be provided in first three months of employment)
• Verbal Intervention Training Certification (Nonviolent Crisis Intervention; may be provided in the first three months of employment)

JOB REQUIREMENTS & LICENSING

• Satisfactory criminal record check
• Valid driver’s license and clean driving record (abstract)
• Legally eligible to work in Canada
  All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

EMPLOYEE & VOLUNTEER LEADERSHIP

• Demonstrate MCC BC’s commitment to Christian mission, values, behaviours and approaches as defined in the qualifications, in all formal and informal interactions with any stakeholder.
• Coordinate all aspects of shop volunteer operations for the store, including recruitment, training, scheduling and supervising of volunteers.
• Lead, oversee, support and participate in volunteer engagement and appreciation initiatives.
• Provide onboarding, orientation and training to volunteers and employees, including team, shop and organizational introductions; task orientation and training; use of necessary equipment; and workplace safety practices.
• Supervise employee and volunteer activities, providing delegation, direction, correction, assistance and coaching as required.
• Resolve conflict between employees and volunteers in a manner aligned with MCC BC values, seeking strategic and values alignment.

Please refer the Job description for details