Thrift Shop Business Consultant at The Salvation Army

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, Data Monitoring, Market Trends Analysis, Strategic Recommendations, Leadership Coaching, Team Development, Training Delivery, Operational Excellence, Customer Service, Inventory Control, Store Presentation, Branding

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfillment for anyone seeking connection, guidance, social support and community. About the role As a Thrift Shop Business Consultant this is your opportunity to work alongside dedicated Thrift Shop Managers, Corps Officers and the Victorian Divisional team to enhance the performance and safety of the Corps Thrift Shop business across the Victoria Division. Reporting to the Victoria Divisional Commander, this fixed-term full-time role is contracted for 12 months. You must be flexible and willing to travel regularly across Victoria as part of the role, you will be primarily based in Victorian Divisional Headquarters located in Mitcham, VIC. How you will make an impact Monitor data, report on market trends and sales, and provide strategic recommendations to leadership, finance, and operational stakeholders Lead and support the transition of thrift shops to Salvos Stores, liaising with key stakeholders and ensuring accurate financial contributions and progress towards 2028 goals Build leadership capacity by coaching Corps Officers and Thrift Shop Managers, assisting with recruitment, and supporting team development in collaboration with HR Plan, design and deliver statewide training, encourage resource sharing, and embed safety strategies in line with WHS and divisional standards Drive operational excellence by reviewing sales performance, enhancing customer service, improving inventory control, and ensuring consistent store presentation and branding What you will bring Tertiary qualifications in a retail or business discipline or related field (preferred) Proven retail management experience with consistent outcomes, ideally across multi-site or geographically dispersed environments Demonstrated success in driving store performance improvements, including upgrading, setting up and relocating stores An understanding of the stages of the sales process to ensure a positive customer experience A current VIC Drivers Licence What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Thrift Shop Business Consultant will monitor data, report on market trends, and provide strategic recommendations to enhance thrift shop performance. They will also lead the transition of thrift shops to Salvos Stores and support the development of leadership capacity among Corps Officers and Thrift Shop Managers.